Posido Casino - general discussion (page 33)

I made the withdrawal on June 22nd, 5 working days have passed but also another week, the problem is the response methods it is like a copy and paste in the chat, the most serious thing that I can document is that I sent 5 emails of which they did not respond to even one, I am truly speechless for all this I have not received any response regarding my withdrawal and no attention the response in chat is always the same it is about a withdrawal of just over € 300 and the casino in question is posido.com I am ready to present all the documentation and lid of the withdrawal I await your kind response because I do not know what to do anymore

Thank you for your reply. I can see the situation you're in.

I'd like to point out that we give casinos up to 14 days to process a player's withdrawal. If that timeframe passes without your withdrawal being completed, our Complaint Team may be able to help by reviewing your case through a complaint submitted on our website.

I can also see that communication doesn't seem to be the casino's strongest point. If they're only giving you generic copy-and-paste replies, I completely understand why that doesn't inspire confidence or make you feel any more at ease. On the other hand, if the withdrawal is simply taking longer to process and they have no new information to provide, that may explain why you're only receiving the same standard responses.

For now, I would recommend being a little more patient. If nothing changes, the casino doesn't contact you, and you receive no updates after the 14-day period, come back and let me know. At that point, I think submitting a complaint would be the best course of action.

What do you think?

It's fine on the 14th day I'll contact you as it's money that I won't see again and in the chats they always tell me the same things and in the same way in the email they don't answer me at all thank you very much

I know this casino can sometimes take longer than expected to pay players, but I do think you'll receive your money as long as you don't give up and everything continues as it should.

Try not to think too negatively. I understand it's not easy when your money is involved, but hopefully the situation will be resolved soon.

And if nothing changes by the 14th day, just get back to us as I mentioned before. We'll do our best to help.

You're welcome, and have a great day!

Hi everyone, I'm in a somewhat frustrating situation with Posido Casino: I have a balance of €1,060, and my withdrawal hasn't been completed yet. Honestly, I'm starting to fear the worst.

I attempted to withdraw €400 with the card I used to deposit, but it's been blocked since yesterday, with no progress.

I'm asking anyone who's experienced a similar situation: are there withdrawal methods that usually process smoothly? Is it true that smaller amounts are more likely to go through? And most importantly, does anyone know of a way to speed things up? Any advice is welcome, thank you so much 🙏

Hi guys, I have €1,060 in my Posido Casino account and haven't been able to make any withdrawals yet. I'm afraid they'll never arrive.

I tried a test withdrawal of €400 using the same credit card I used to deposit, but it's still stuck, same spot as yesterday.

Do you have any advice on how to get at least some of the money back? Like, which payment methods work best and aren't blocked, or whether it's worth trying smaller withdrawal amounts... Thanks to anyone who replies 🙏

Hi!

Well, based on the reviews and forum posts, this casino has also in the past shown delayed payments. In my opinion that could be the case here. The way I understand it, the withdrawals have not been approved, so it may be delayed since the workers are busy. I'd say that would be the usual scenario. 😐

Take a look around. you may find the same experiences.

Thanks so much for replying! 🙏 Tomorrow it will have been 5 days since everything has been stuck at the same point and I really don't know what to do. 🤷‍♂️ I only sent one for €400 and left the other €650 stuck, just hoping they'd pay me... ⏳

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You are welcome; I get the frustration. It seems like literally nothing has been happening so it's natural to seek what to do. Frankly, the most common pain with delayed payment is that nothing can be done. It needs patience. As I tried to highlight the last time, this casino showed us delays in the past. The player before you experienced a longer delay but sadly did not come back with the ending.