Do I understand correctly, that you have received your withdrawal? Have you got any remaining one pending there, perhaps? Please make sure to inform our complaint team about that, as well, so they can see the progress as well. Just use this link, to do so.🙏
Also to make sure, that the player you actually want to get your message to, will get notified, please use the "reply" button, to be sure of it.😉
Good Evening,
I still haven't received the withdrawal of 150 euros from 14.3. They keep telling me ridiculous excuses from the casino. Today is day 11
Καλησπέρα,
Εγω δεν έχω λάβει ακομα την αναληψη των 150 ευρώ ακόμα απο τις 14.3 . Συνεχιζουν να μου λενε αστειες δικαιολογιες απο το καζινο. Σημερα ειναι 11 η μερα
Exactly, in the relevant identification box I cannot upload any file, it says that it is not needed
Aκριβως , στο σχετικο πλαισιο ταυτοποιησης δεν μπορω να ανεβασω καποιο αρχειο, λεει οτι δεν χρειαζεται
today they had to pay..the holiday doesn't affect bro..they work for us
σημερα επρεπε να πληρωσουν..δεν επηρεαζει η αργια αδερφε..μας δουλευουν
Hello tryleon7!
I am responding to you here, just to clarify some things to you and to try to help you!
We usually give casinos 14 days for the withdrawal process, so the best what you can do now is to wait just a bit more. In meantime, I would suggest you to have a look into this link, here you can see all the complaints related to the Posido Casino, and you can see that all cases are resolved. In total are 19 resolved cases, and that is really good news about this situation. You can also see that some of the cases are related to pending payments also.
Please let us know if you had the chance to withdraw the money yet!
If anything, feel free to reach at us anytime. After all, we are here to help you!
If you receive payment let me know and I will do the same
Άμα λάβεις πληρωμή ενημέρωσε με και θα κάνω το ίδιο
Good Evening,
I still haven't received the withdrawal of 150 euros from 14.3. They keep telling me ridiculous excuses from the casino. Today is day 11
Καλησπέρα,
Εγω δεν έχω λάβει ακομα την αναληψη των 150 ευρώ ακόμα απο τις 14.3 . Συνεχιζουν να μου λενε αστειες δικαιολογιες απο το καζινο. Σημερα ειναι 11 η μερα
I see what your problem is. As for the withdrawal, what excuses does the casino have for you ? We give 14 days to resolve this process, so you are pretty close and if you don't get the money, our team will intervene and try to help.
I also see that Romi asked for verification and you say you can't upload any documents. Did you tell the support that it is not possible to do that, or did the casino tell you that it needs verification from you ? Because if it doesn't, maybe that's why you can't enter anything.
Hi, I see you all have the same problems. I'll say the same thing, which is that we give the casinos 14 days to sort out everything around the withdrawal. If you don't hear from them and they don't manage to send it to you, then I would recommend that you open a complaint where our team will take a look and try to help you.
However, have you already verified your account or did the casino not ask you to do so ?
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