The casino pays the players, I'd say it just takes them time. They do resolve complaints, albeit quite late, but they don't take players' money based on some made-up rules. That's why it's like that, but these withdrawal times are awfully long I would say and they should definitely work on that.😕
They have a habit of paying two withdrawals on two consecutive days and then having to wait two weeks. It's always due to an overload of withdrawals... I no longer play at Posido, but now Funbet is doing the same thing to me (they're the same company).
I would probably stay with a casino where there is no problem and you don't have to wait weeks for your withdrawal. I don't really understand why players keep trying new ones and then get sad when they run into problems. I just don't get it.
Hello, if you've received money before I wouldn't worry. The casino pays players but quite late in some cases. Sometimes it can take up to two weeks. Maybe a smaller withdrawal amount will be sent faster but I wouldn't count on it. If you go through this thread you will find a lot of similar situations that are being experienced by players.
So try to hang in there and see if you get the money anytime soon.
If you do, be sure to let me know.
Good evening! I want you to help me because I have made a withdrawal of 200 euros five days ago. Today I tried to log into my account to see what the status is and I saw that my account was closed. I contacted them and they told me that I said there is a technical issue and many accounts have suffered this! Now I have lost my account? And the money I have made for withdrawal?
Hi, that's quite strange but if it's a technical error and it happened to several players I would probably try to be a bit patient and contact them again how it is. I don't think you should lose your account at all because if you didn't break any rules and it's their error, it's not your fault.
In this case, it's a good thing you opened a complaint and we'll see what happens.
Was it your first withdrawal at the casino? Did you have to go through verification or not?
Hello Casino Guru Team,
I have a problem with a withdrawal at Posido Casino (Estolio Limited).
Over a week ago, I was notified via live chat that my withdrawal was about to be paid out. However, nothing has happened since then.
Today, I checked again in the chat and found out that the payout is supposedly still pending verification. This contradicts the previous statements and seems like a delaying tactic to me.
My account is fully verified, and there are no suspensions or pending inquiries. I'm honestly disappointed and ask for your help in clarifying this.
Payout amount: [300€]
Payment date: June 27, 2025
Hello, thank you for the post.
As far as I can see, the same post initiated the associated complaint. I recall this casino having an episode of delayed payouts, so I hope this is an isolated situation. I guess the complaint will tell us more; however, the casino first gets 14 full days to catch up with the payout.
Try to be patient, please.
Before I did, they asked for documents to identify me, so I decided to send them because I thought it was okay, it's a good casino, then suddenly they decided not to show players from Greece! And I'm wondering now with all this, why did this happen with the documents, should I be worried?
Before I did, they asked for documents to identify me, so I decided to send them because I thought it was okay, it's a good casino, then suddenly they decided not to show players from Greece! And I'm wondering now with all this, why did this happen with the documents, should I be worried?
Πριν κάνα εμένα με ζήτησαν έγγραφα ώστε να κάνω ταυτοποίηση αποφάσισα λοιπόν να τα στείλω γιατί πίστευα ότι εντάξει είναι καλό καζίνο ξαφνικά αποφάσισαν να μη δείχνονται παίκτες από ελλάδα! Και εγώ απορώ τώρα με όλο αυτό για ποιο λόγο έγινε αυτό με τα έγγραφα πρέπει να ανησυχώ?
Nothing should happen to the documents. Maybe there are some other reasons why they don't accept Greeks anymore. Most often it is because of the legislation of the country, the license and so on. But I firmly believe that it should not disturb anything about you and your data.
Hey there,
I am really hoping you guys can help me. So I was gifted 125 CAD in bonus funds, somehow I ended up reaching 35X and eventually got my total to a little over $7000. So on July 3rd I put three withdrawal requests in of $700. I still haven’t received it, and still have a lot of funds left to withdraw, this is something I am starting to worry about as I have received $600 from them before and do not remember it taking this long.
I have contacted them via live chat and email and it’s always the same answer, the financial department has a delay. I am not really sure what to do as this is not a small sum of money
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