Posido Casino - general discussion (page 22)

I got the same issue, 5500 EUR pending since 1st april... always getting info that i should wait. im tired of that!

Posido pays even if late but pays, I received other withdrawals requested within a week, do not be discouraged and if you can do not spend the entire balance. I only made one mistake, I played the entire balance because I thought it was a good balance to block withdrawals, because I was waiting for the three withdrawals to request others, but probably they waited for me to finish the balance, the fact is, that as soon as I spent everything the withdrawals were credited to me. And I will always remain with the doubt.. If I had waited without spending everything would they have given me the winnings? And so I could request other withdrawals and thus arrive at a good sum? And instead I spent about 4000 euros in the slots! They were money won anyway... My only deposit was 20 euros.. What a shame!!!

In total I managed to recover about 1200 euros but compared to what I had won it is a trifle! However I have to consider that everything started with 20 euros and so all in all I did well. So wait and don't give up and don't spend all the balance you have won! Be stronger than me

I haven't won;(

May I ask if the situation remains the same, please?

If you wish, you can file a complaint so our team can look into this.

Hi, still the same.

Thank you.

Now we need to wait for your complaint to unfold, and we'll contact the casino regarding all this.

Please stay patient and if there is anything new, surely let us know. 🙏

Okay then, from what I understand is that they didn't give you the free spins you were entitled to according to you? Were the spins for some kind of deposit? 

Unfortunately, sometimes it happens that casinos don't give bonuses to players for administrative reasons, although I don't know what to make of that. 

However, it is their decision and they are not obliged to give casino bonuses to players. Although it is sometimes unfair if a player deposits just for that. 

Did the casino explain why they didn't give them to you?

I was angry to much lost and they dont guve me bonus from my welcome package , thats it.

But they explained why it was the case, that you did not obtain these spins?

its dosent matter , today all sites on funID give promo to deposit 40e they give us 300 350 spins , i deposit 50 euro on 2x site , ofc i lost my normal balans without 10e win, now they have same problem on 2x sites with spins, 1 st one give me i got 40 e to wager into 1500 , plus i got every 10th spin eror thay i must to ref page, im not begginer, i know what is it all about.

Have you tried to ask what is behind the errors? I think that if you are not successful, I would not deploy more elsewhere, because this can lead to an even greater loss. I'd rather take a break and find a casino that is reliable and where you don't have problems rather than going around hoping to win some free spins. That's never guaranteed in casinos. 

i got kicked on 270spins i have 80more and i won over 100 e myb more now i come back and there is nothing like i didnt play but i screen record all the spins and before that for my ssafety i dont want to send here im waitig for cudtomer servise but on malinacasino.com

It happened to me too, I hadn't finished playing yet and I had a bonus balance of more than 800 euros and suddenly the balance and free spins disappeared. I contacted customer service and they told me that the bonus had expired and everything was reset, not even the time to meet the requirements to get a real balance

So you have to read the bonus instructions carefully because often the time indicated does not refer to the purchase of the bonus but to its completion. I had deposited 100 to have 300% on the deposit, they credited me with 300 +100 of deposit and not even a couple to play!

So i read bonus 300 spins onn40e deposit i do that after i got some goood money they kick me out also i cannotnlog againe into Malinacasino for about 10 min and funID kick me out too in this time, didnt contact anyone or etc. i just write to malina casino that i have prof and i have prof guys , they let me to site againe and they give me 350 new spins whete i get BIG 17e

Okay, I also read another player's post and I also wanted to ask the same question. Isn't it possible that the bonus has expired and that's why you don't have any money that you have uploaded? 

I would also ask that if you are writing about Malina Casino, don't post it in this thread which is about Posido Casino. Then things that shouldn't be mixed up here.

So I am very sorry that this has happened. Sometimes with some bonuses you don't have much time to play. But in this case, how long was it before the bonus was cancelled?😕

Hello, I wanted to submit my experience on the posido site. On April 10th I won 1500 euros at the slots, I immediately made the withdrawals, three different withdrawals each of 500 euros. They told me that it would take 3 to 5 days to have the money in my bank account. To this day I still see nothing and I see my withdrawal request

still being verified. It's April 23rd and the operators are always telling me the same things, that the practice has been reported as a priority, that the financial department has delays on payments etc etc. I'm starting to think that it's just a scam and I will never cash in my money. Are there similar experiences or can someone tell me how I can get what's mine?