I think the casino pays the players, as you can see from the complaints. I know it's a long time and I don't understand what the casino can do for so long, but like I said, if you have an open complaint, we will try to help you. It's not all overnight though and I'd rather see you get paid.
I'll keep my fingers crossed.🤞
Regretfully, you must, considering all the circumstances. Surely you would not want to quit by losing the money. Try to hold on; keep your mind occupied with other things. Sometimes it helps.
Can someone tell me what I need to do to get my withdrawal???? It's been 17 days and no news and they won't let me talk in live chat because they won't let me in.... Does anyone have any reviews for Posido Casino?????? What should I do??? Should I file a complaint???
The complaint is open but I can't get my money back even through there... At this point, should I file a complaint on the posido site?
You already filed a complaint a few days ago. What do you mean if you should also create it on the casino website? Do they have a form where you can do that? I'd probably check in once in a while about the withdrawal and also try to be patient with the complaint you have open with us and we'll try to help.
What do you think, can you handle it?
But tell me how can you stay calm and patient if there is no way to know where my money has gone for more than 2 weeks... now I have to wait another week for the complaint so a month will pass... and at this point what should I do???? You tell me... maybe I don't understand
And then I'm checking every second for the withdrawal but unfortunately it's stuck in the verification phase for 17 days
Well, it is only necessary to wait how the complaint and the withdrawal itself will develop. More is obviously not possible at the moment and I firmly believe that the money will reach you too. I know it's not pleasant, it wouldn't be for myself either and I would be angry but if you can't control it you will waste your energy over it. Still, it's a good sign that the casino pays its players after a long time and that there's someone to help you.
Don't worry... I used the same Mastercard I used for the deposit and it's €500
Ok. Stop using card withdrawals. Do it via bank transfer. It's super easy. Copy your bank's IBAN and that's it. It doesn't ask for any details and withdrawals are faster.
I've been making withdrawals for a week and they give them to me the next day. They made one two hours ago and I requested it yesterday.
And now what do I have to do??? If I cancel the withdrawal then another 20 days of waiting will pass
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.