Yes, don't make the mistake and cancel withdrawals! The process will start from the beginning and long live May after that! They never respond to emails, of course! I would suggest what I did, every 2-3 days I would pester them with replies to live support (of course automated replies as it seems but I was constantly sending them and telling them that I have filed a complaint with casino guru)! Be patient, they will put the money in at the end, just you, from 10-12/2, definitely counted on the beginning of March!
I replied to you below in another message, also one last piece of friendly advice! Never cancel a withdrawal at such casinos and don't play them! I got several thousand from them in a very short time and waited almost 3 months to get all the money, but don't ever be tempted to play it! Don't give it back to them! Don't gamble!
So you suggest I just leave my withdrawals active and in about 20 days they will be completed? Do I need to file a complaint as they say above? If so, I don't know how!
Όποτε μου προτείνετε απλά να αφήσω τις αναλήψεις μου ενεργές και σε 20 μέρες περίπου θα ολοκληρωθούν;;Χρειάζεται να κάνω κάποια καταγγελία όπως γράφουν πιο πάνω;;εάν ναι δεν ξέρω τον τρόπο!
You can file a complaint at any time, of course. You will need to follow this link and take it step by step. Explain in detail what is happening, and hopefully soon you will be able to get to your money.
Just please keep in mind that our complaint team is able to intervene in any case after the 14-day time period passes.
If you have any other questions, we're here to answer them.
I've been here a week now and I'm still waiting for a withdrawal of 500, while normally it takes 3 days, they say.
I've been here for a week now and I'm still waiting for a withdrawal of 500, while they say it normally takes 3 days.
I made withdrawals slowly but each one individually took from 20 to 30 days! Whether it was a debit card or a bank transfer it's the same for them! They are notoriously slow, so never cancel a withdrawal hoping to gain time! On the contrary, you will lose time and wait even longer.
Hello! I just received the two withdrawals I requested for 350 and 150 euros! I've been waiting for 13 days and I finally have the money. I still have more money to withdraw, I hope it doesn't take longer for the next one.
Good morning my friend. I have also requested withdrawals from 10-12/2 and nothing has progressed. Have you had any progress?
Hi, did the casino give you any reason why it has been waiting for over a week? I think it should do so, but on the other hand, if you go through this thread and what players have posted, you will see that quite a few of them had delayed withdrawals. The casino probably doesn't send money to players in quick times so you'll probably have to be patient for a while.
I would like to add that we give casinos 14 days to sort this process out and if nothing changes get in touch and we will be here to try to assist you.
Anyway, didn't you need to verify? Have you played with any casino bonuses?
Good evening to you. Thank you very much for your interest. They did not give me a specific reason, they just told me that the withdrawals are delayed and that they are promoting a reminder to the relevant department. They informed me that no verification is needed, everything is ok. I didn't play with any bonus, I made regular money deposits. So I'm patient from what I understand like everyone else, it just takes a while but it makes them happen in the end.
Thank you for the response. I'm sorry to bother you again simply because none of my orders have been completed. Did you send them multiple chats and emails about when they will be completed or did you just wait until they submit them?
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