I have been waiting for a withdrawal for nearly a month to my Skrill account. When I contacted them by live chat they said the funds had been released and I should see payment in 2 to 3 days.
I never received this and Skrill is normally instant and they have had no payment from them. I got a transaction number from the casino saying withdrawl was done when it was not. I feel like they have put into someone’s else’s Skrill account but I can not be sure.
When I live chat them (everyday) I get the same reply - it’s been investigating and sent to the relevant department and I will get a email when they have an answer for me.
They will be able to see where the funds are as they are the ones that processed my withdrawal and clearly they were not to me this isn’t my problem.
They sent me a transaction withdrawl receipt that has my deposit money but a random email where they deposited the funds into. This email was not mine that Skrill account was not mine.
I feel they should give me my money I won and work out the issue as it’s obviously their stuff up not mine.
