4 months ago
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Thanks for the information. I've escalated this to our data team and we'll see if they find the same thing. How did you find out?
According to what our team found out, he is not the owner of Dama, but the one we have listed.
Is it possible that there was something else behind the blocking of the account? Did you try emailing them ? 🤔
This is always quite a sad end. Despite casinos having the option not to continue providing their services to any customer at any given time, it's quite obvious that many players would not understand the reason behind that, which may lead to unnecessary frustration.
Well, communication is the art to master, allowing us to explain even delicate matters such as this one. thus, it's a shame to see that no one has made the effort.
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An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
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