2 years ago
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This bookmaker is not available for the American continent, no matter how much you ask them to help you with your withdrawal they do not give you a solution, `how can it be possible that deposits are allowed from PERU if all the withdrawal options are only for EUROPE OR ASIA, , this can be considered a scam
esta casa de apuestas no esta dsiponible para el continente americano, por mas que pides que te ayuden con tu retiro no le dan solucion, `como puede ser posible que se permita realizar depositos desde PERU si todas las opciones de retiro solo son para EUROPA O ASIA, , esto puedes ser considerado como estafa
Hello,
so this casino is not able to offer you any working payment option to proceed with your withdrawal? Did you fill in the country of residence or your full address in Peru when registering your account, I wonder?
Do you have any print screens with chat or emails concerning this issue, please?
It's a fresh casino, so it will be good to investigate.
Guys too, does it happen to you that every time you win and withdraw they leave your withdrawals pending for days and days without giving you explanations?
Ragazzi anche a voi capita che ogni volta che vincete e prelevate vi lasciano i prelievi in sospeso per giorni e giorni senza darvi spiegazioni?
Guys I would love to talk to some representative of this site, the last time to be able to withdraw my winnings it took 20 days, in these 20 days I have asked many times for explanations both via chat and via email but the assistance is non-existent, never any explanation .. now I have been waiting for more withdrawals for almost 5 days and the same ... withdrawals always blocked and no explanation ... I don't understand why this casino treats its customers this way
Ragazzi vorrei tanto parlare con qualche rappresentante di questo sito, l ultima volta per poter prelevare le mie vincite ci sono voluti 20 giorni, in questi 20 giorni ho chiesto tante volte spiegazioni sia via chat che via mail ma l assistenza é inesistente, mai nessuna spiegazione .. ora aspetto altri prelievi da quasi 5 giorni e lo stesso...prelievi sempre bloccati e nessuna spiegazione ...non capisco perché questo casino tratta così i suoi clienti
Most likely the casino is waiting for you to play while they are delaying the withdrawal, and hope for your loss. I often encounter this attitude. Once I waited for the withdrawal for three months, with the condition that I should make bets once a week, otherwise they will close the account for inactivity.
Скорей всего казино ждёт что вы будите играть, пока они тянут время с выводом, и надеются на ваш проигрыш. Я часто сталкиваюсь с таким отношением. Один раз ждал вывод три месяца, с условием что раз в неделю должен делать ставки, иначе закроют счёт за бездействие.
No, this is not the case because the withdrawals are accepted, I cannot cancel them, but they are never paid, I continue to talk both with the assistance chat and via email but I am never given any explanation, I am always told to wait. . I'm sharing my experience on all the forums and social networks, hoping that people don't play on this site
No non é questo io caso perché i prelievi risultano accettati, non posso annullarli, però nn vengono mai pagati, continuo a parlare sia con la chat di assistenza sia via mail ma non mi viene mai fornita nessuna spiegazione, mi viene detto sempre di aspettare.. sto raccontando la mia esperienza su tutti i forum e i social, sperando che la gente non giochi su questo sito
Hello,
there are several reasons that may cause delay, sadly the casino should handle the situation more openly toward players, that's for sure.
As far as I understand this is not the first delayed payment you've experienced right?
If you feel you need help, submit a complaint (just click here)
It's a fresh casino so let's hope that this is a result of some sort of starting issues.
That's good. Let's hope that the casino will pay you sooner rather than later 🤞. Will check on further progress.
Hello,
I found that the complaint was closed because the casino stated that you lost the balance. Sadly, you stopped responding to us.
I am waiting for two withdrawals of 200 and 213 euros, they always answer me the same as they are waiting for confirmation from the operator, at the moment the money still does not arrive and I still think that this page is a scam.
209/5000
Espero dos retiradas de 200 y 213 euros, siempre me responden lo mismo que están esperando la confirmación del operador, de momento el dinero me sigue sin llegar y singo pensando que esta página es una estafa.
209/5000
I'm sorry you're having trouble with withdrawals, and I also noticed that you're not the only one. A decent casino, in my opinion, would deal with alternative payment options. Did they suggest any? If the problem persists, they should do it.
However, I'm afraid that in this case the casino is also waiting for a solution, as this issue is being dealt with by the payment provider
Anyway, the complaint is still open and hopefully you'll get helped soon. Keep us posted.
Hello jaro, it looks like this casino is a scam, I also withdraw money by knowing and three days after telling them that I am going to report them and that withdrawal method no longer appears and I try to withdraw the withdrawal in some other way and they all reject me.
I can't be able to withdraw the money and their response is that the corresponding department is trying to solve the problem, scam
Hola jaro tiene pinta que este casino es una estafa, además retire dinero por sepa y a los tres días de decirles que los voy a denunciar y tal ya no aparece ese método de retirada y intento sacar de alguna otra manera la retirada y me rechazan todas.
No consigo poder retirar el dinero y su respuesta es que el departamento correspondiente está intentando solucionar el problema, estafa
Hm, that's strange in my opinion. I don't think a proper casino should have to cause problems like that. So based on what you wrote, they didn't provide you with any other payment method right ?
The complaint is still open and I would like to see the casino's response, if they provide one.
Are you still in communication with the casino ? Apart from what you mentioned, have they told you anything else, or is it the same old song ?
I know it's annoying to keep waiting, but as I said, there might be a fault on the provider's side, and therefore the casino can also wait for a response and a solution to the situation.
Let us know if anything changes. 🙂
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