HomeForumCasinosParamigoBet Casino - general discussion

ParamigoBet Casino - general discussion (page 3)

10,719 views 79 replies |
1 year ago
|
12 3 45
Add post
9 months ago

Dear hugbearli.

Thank you for sharing your experience, and we're truly sorry to hear that your interaction with our platform has left a negative impression.

We’d like to investigate your case in more detail and help resolve the issue as soon as possible. Could you please provide your player ID so our support and verification teams can review your account directly?

We understand your concerns regarding the KYC process, and we’re constantly working to improve both the speed and clarity of our procedures. Your feedback is valuable and will be taken into account as we refine our services.

Looking forward to your reply.


Kind regards,

The Paramigo Team

9 months ago

10033578


now, 1 Week and nothing proofed. First, decline without Explain/Notification. Then, the own 48 Hour Rule for such a Basic Task worthless.

Edited
9 months ago
ruus

I have been waiting for quite a long time, many weekends have passed and now a new weekend is about to start) but my withdrawals have not been processed yet.

I am almost sure that they are deliberately delaying the withdrawal of money, because the previous times when my withdrawals were delayed, I did not wait and lost everything back. (Only the previous time I was lucky, I only had to wait a week and I waited).

Automatic translation:
9 months ago

Hopefully the casino representative will get to your withdrawal as well, as they are active in this thread.

Is there any explanation for the delay at all?

o_Val
8 months ago

Dear ovaaal,

Thank you for your message and we apologise for the long wait. We regret that your issue is still unresolved and can assure you that your withdrawal request has once again been forwarded to the appropriate department.

Thank you for your patience. We will definitely try to help you as soon as possible.

Kind regards,

Paramigobet team

hugbearli
8 months ago

Dear hugbearli,

Thank you for the ID you provided. We regret that your issue is still unresolved and can assure you that your withdrawal request has once again been forwarded to the appropriate department.

Thank you for your patience. We will definitely try to help you as soon as possible.

Kind regards,

Paramigobet team

8 months ago
ruus

Yesterday everything was decided. I received my withdrawals. Thank you.

Automatic translation:
o_Val
8 months ago

Great, so you managed to sort everything out, huh? The casino tried to communicate with you, which I would take as a pretty good sign.☘️

Enjoy your money and good luck with your next sessions.😉

o_Val
8 months ago

Dear ovaaal.

Thank you for your feedback! We are very happy to hear that the problem was successfully resolved and you received your funds.

If you need any help in the future, we are always ready to support you.


Kind regards,

Paramigobet Team

7 months ago
ruus

Well, I don't even know what to write... Very mixed feelings... Yes, they are scammers, and they don't really want to pay (and who pays these days anyway?), but everything else is just top notch! Live chat is just awesome, they respond within a few seconds, and issues are resolved instantly. Documents are checked pretty quickly: 2 out of three were approved within a minute, and the third within 24 hours, and that's because I made a mistake with the number myself. The site itself is pretty fast, doesn't slow down. They even returned 75% of my deposit ($150). They returned it and closed the account. I didn't even have time to screenshot how much was left in the account (about $150). Everything is done lightning fast. And to my question - "why?", they gave a pretty honest answer - "we won't tell" (Dear user, the decision was made by the compliance department and is not subject to discussion.). I really liked the honesty and speed of decision-making here, right at the level of a top casino. Well, to be honest, I even want to go back to them... True, I don't have any extra money. Well, that's all, I think.

Automatic translation:
rokita555
7 months ago

Dear rokita555.

Thank you for such a frank and versatile feedback! We are pleased to hear that you appreciated the work of our live chat, the speed of document processing and the overall quality of service. We really try to act as quickly and transparently as possible.

As for the compliance department's decisions - they are indeed made strictly in accordance with internal policies and security requirements, and may not always be disclosed in detail. Nevertheless, we appreciate your honesty and even a note of irony in the feedback.

If you have any questions or have the opportunity to come back - we look forward to having you among our players again.


Kind regards,

Paramigobet team

7 months ago
ruus

Yes, of course it was ironic... But I don't quite understand - why would you enter the online casino market if you are insolvent? After all, there are thousands of users on the KasinoAzov forum, and after reading this thread, hardly anyone will want to play. Or are you counting on those players who don't read reviews? There are very few of them. In any case, thank you for the communication, and may your casino close soon.

Automatic translation:
rokita555
7 months ago

Dear rokita555.

Thank you for your message and for expressing yourself so candidly. We understand that your experience was disappointing and we sincerely regret that you have a negative opinion of our platform.

Trust and reputation issues are really important to us, and we take any feedback seriously. We would like to point out that our team is working every day to improve service and transparency of processes, including payments and verification.

We are sorry that you have experienced a situation that has led to this conclusion, but thank you for participating in the discussion. We respect your choice and hope that one day we can change your mind.

Kind regards,

Paramigobet team

Romi
7 months ago
ptus

I was surprised, good afternoon everyone.

Before playing I should have looked at the topics, I questioned the deadline and: "it's usually processed within 15 days"!

Wanting the resource, which is not exorbitant, to deposit with a new bonus available 2nd deposit and let's wait 1/2 month to continue the fun. I think it would be nice, of course I don't understand your demand, to shorten the deadline so that we can continue the fun.


So, I'm still waiting.

file

Automatic translation:
ADRIELDOMINGOS
7 months ago

Was this post meant to be for the casino representative here, perhaps?

I truly don't understand your point, you know. 🤷‍♀️

Romi
6 months ago
ptus

Hello Romi,

As this is a place for general discussion, I thought it pertinent to express here what you thought about Paramigo's payment deadline.

In fact, since posting this, they still haven't paid the appeal I requested on 05/08/2025! Let's wait the 15 working days. Cheers, and if the representative of said casino wants to comment, it's an open place I believe.

I'm still hoping to receive the refund and get another deposit bonus so the fun doesn't stop.

file


Automatic translation:
ADRIELDOMINGOS
6 months ago

Hello,

You have been experiencing a delayed payment, correct? Do you want us to help you out? This is the type of assistance we provide in similar situations. You are welcome to submit another complaint, and meanwhile you can keep us posted here too. When your posts lack question marks or specified recipients, it becomes difficult to understand what you are seeking here. That was probably the point.

If you want to ask a casino representative, please use the quote or reply button found in the last post of the preferred recipient. You should use the quote or reply button whenever you want to respond to a specific person.

file

Thank you, and the decision is yours.

ADRIELDOMINGOS
6 months ago
ptus

Hello!

Thank you for sharing your experience in such a transparent way. We understand your dissatisfaction with the deadline and we're sorry for the inconvenience caused by the wait.

Could you please let us know your player ID? That way we'll be able to check the status of your request directly and give you more accurate feedback.

We remain at your disposal and hope that the situation will soon be resolved so that you can continue to enjoy the entertainment on our platform.

Sincerely,

Paramigo Team

Automatic translation:
ParamigoBet Casino
6 months ago
ptus

Hello Paramigo,

You've just confirmed the payment, I just made a constructive criticism regarding the payment time. After 14 days, the resource fell through, within the stipulated period, so let's continue the fun.


Attn,

Automatic translation:
ADRIELDOMINGOS
6 months ago
ptus

Hello!


Thank you very much for your feedback and constructive criticism - it's precisely this kind of feedback that helps us to improve. We're happy to hear that the payment was completed on time and that you'll be able to continue having fun on our platform.


You can always count on us and good luck with your next games!


Sincerely,

Paramigo Team

Automatic translation:
6 months ago
ptus

This site offers daily bonuses and works as follows: as long as you're depositing and not meeting the wagering requirements, you're welcome, if you start withdrawing too much they have a spreadsheet and calculate your winnings, if you're winning too much they say you're abusing the bonus. My luck is that I got more winnings than I deposited, I wonder what if I had made 10,000 dollars in deposits, when trying to recover the amount they made up the excuse of abusing the bonus, or left my withdrawals on hold for a long time and took the winnings from the bonuses.filefile

I was lucky enough to catch some good games to get these winnings and was already in another bonus with high prizes, trying to meet the wagering requirements when the bonus winnings were confiscated.

file

Edited
Automatic translation:
ericleo
6 months ago

Hmm, did the casino tell you why they confiscated your bonus winnings? That's probably the most important part of this whole situation, because we only see one side of it. Did you ask them about it?

12 3 45

Add post

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
PP Forum Xmas Competition flash 2025
Share your winnings from Pragmatic Play slots — we’re giving away prizes worth $2,000!

Follow us on social media – Daily posts, no deposit bonuses, new slots, and more

Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.