I’m not going to repeat the same thing again, as I’ve already explained how the process works. In the top-right corner of your complaint, you can see the timer showing how much time each side has to respond.
If you check your complaint, you can still see that Mirka has time to properly review everything and work on your case. Communication with the casino is also handled through the complaint process.
So please keep an eye on the complaint itself. There’s no need to post similar questions every day asking when it will be resolved. As Radka already told you, we simply don’t have an exact answer to that.
Well, I ask you one last time, before we stop responding to you, to start reading:
"I’m not going to repeat the same thing again, as I’ve already explained how the process works. In the top-right corner of your complaint, you can see the timer showing how much time each side has to respond."
Hello, what's up? More than a day remains for the mediator to get back to you. In my opinion Jaro explained that very openly the last time. 🙂
Nothing has changed in the process, I'm afraid.
I just wanted to ask—you told me someone would contact me within a day or so, but I still haven't heard from anyone.
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