OshCasino - general discussion (page 2)

May I ask how you came to this amount of the RTP, though?

The casino should provide this information to its players if asked, for sure.

Also, when it comes to the fee you mentioned, I would like to know if it is written in their terms.

It is good that you chose to move on if you were unhappy there, of course.

I’m honestly glad I closed my account at this casino. Seeing how they handle complaints here is downright alarming. They demand endless documents, notarized papers, tax returns—it’s way over the top. It should be easy and smooth, but this casino makes it unnecessarily difficult for players.

What’s especially ironic is that they seem to have no problem using shell companies for deposits. None of my transactions even showed the casino’s name—it appeared as if I was buying magazines, books, or flowers. And then they lecture players about money laundering? The irony is unbelievable.

Thanks to Guru for highlighting the absurdity of this casino’s practices.

Well, we believe that the KYC process is really important, but it surely shouldn't be a headache for anyone, of course.

KYC is important. As you said, it shouldn’t give a headache—it should be smooth and easy to complete. Requiring notarized documents in countries that are almost entirely digital is a big joke. Adapt the KYC process to the countries you want customers from, and don’t demand documents that are impossible to obtain.

I hope someone will hear you and improve the whole process.

hello i wanted to ask for help to oshcasino live support are not responding neither through email and i have a pendinh withdrawel but no signs of any support? is this casino really legit or can somone please help

Please tell us when exactly you requested the withdrawal, and if your account is fully verified at this casino already?

I have moved your post to the general thread of OshCasino. You can find information about this casino here.

foreal im having the same issue

i have since the 27 of march but theirs no responce from anywere and yes my account is verified

Please inform us whenever there is any update regarding your withdrawal, and if you feel that things are not moving, our complaint team will surely try to help.

yes well they canceled my withdrawel but now their asking for same currrency that i deposited with to withdraw but it does not give option to withdraw with thar currency i am trying via trc20 since their is thar option now im just waiting for update

but they did deny my withdrawel their also requesting other documentation like mifinity account witch i did provide as well .

It is good that you fully cooperate with the casino, because only then can you receive your winnings.

Whenever you are unsure of something, ask for support, and they should help.

We're here, though, as I said.

of course imean i did like their platform its just their not so many communication but im just waiting for a reply thats it other then that i would like to thank you guys all for the help and support i think im just very excited🙂

the problem is they dont respond to me why i think that not fair

I understand that this must be frustrating, just please hang in there. Hopefully, soon it will all be over.

yes because their has not been an update or nothing and still no reply from support. i can already see were this is gong and ithoughit was a reliable casino so many goood reviews i knew it was too good to be true well hopefully theirs an update soon thank you for the help

this casino is crazy has everybody with withdrawel delays and now they shut down my account as wel and my wininggs