Olympusbet Casino - general discussion

If you want to discuss anything related to Olympusbet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello guys, on 07/04 I requested a withdrawal at Olympusbet in the amount of 1300BRL, after 21 days of waiting for my withdrawal, the casino refused my request, the reason would be problems with payment to Brazil, on 24/04 I went to support to find out more information and one of its attendants informed that my withdrawal is a priority and would be paid before the 30/04th, I entered the support for more than 20 times and took screenshots, where the support promises me the payment for the next day and nothing happens, I also offered to make my withdrawal through digital wallets, but they don't respond, I have all calls saved.

I would like to post all conversations here, send my screenshots.

Hello!

This sounds like a trouble worth checking by our complaint team. I'd say, the casino had enough space to present you with a working solution.

If you agree, use this link and create a complaint, it would be best if you could paste all relevant communications, screenshots, and other stuff related to the delayed payment to the complaint.

What do you think about that?

I would like to thank you for all the attention that casinoguru gave me, I made a deposit for the Muchbetter wallet last night and this morning the casino sent my withdrawal, thank you for your attention.

Hello!

What a nice feedback! 🙂 Cool✨👌

Keep this forum in mind, we will appreciate any coments, hints or expriences you deem worthy sharing with.

Good morning

I played with the casino and won a sum, about 6 days have passed since the withdrawal request, but it is still pending.

I have sent all the documentation requested for account verification.

but once they received everything about 6 days ago they no longer respond to either the Kyc email or the info email.

The live chat responds to me with copy and paste answers and without letting me know withdrawal processing times.

I need your support

Thank you

Oh, how I dislike the casino's blatant ignorance. I would love to help you, but there is not much to do at this point. 🙁

I expect you have not heard that we allow casinos 14 full days to verify accounts and fulfill associated withdrawals. Thus, for now, we can only hope something will happen quite soon.

I'm sorry I can't be of further help at this moment. Please keep us posted!