Olympia Casino - general discussion

If you want to discuss anything related to Olympia Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

ATTENTION : Deposited at Olympia.casino. The money is gone. It was NEVER credited. Always talking others out of the chat. So this casino is embezzling deposited funds from players. Why this casino has a rating of 7.3/10 is beyond me. Who knows... maybe this portal is in league with Olympia ?? So stay away from Olympia.Casino !!

Hello,

as far as I get it, you deposited but the amount has never arrived in your account balance, am I correct?

What did the support tell you, please?

I requested a withdrawal today at 11 am waiting until now for them to give me a return because my payment was approved but I didn't receive it

Well, I guess you have to wait a bit. It can take up to several days to proceed with the payment.

Anyway, has your account been fully verified, please? If not, you have to pass the KYC verification first.

Yes my account has been verified payment was approved at 11 am via pix that would be instant I waited until 2 pm nothing came in I contacted support who sent me to contact my bank there is nothing for future release or pending I entered again in contact with support who said he would check with the payment department that I was supposed to wait for a response from the department that so far almost 24 hours later has not looked at my case I just got in touch with support who only know how to tell me to wait if the payment is via pix it's on time and don't wait hours or days

You guys should test it before publishing a lot of casino before publishing it here because you are the only one who has this olympia as an indication neither a place nor on Google nor YouTube nobody talks about this casino

Hello,

I know you would not like to hear it, but the only almost instant payment option is cryptocurrencies nowadays. And even with those, there are exceptions. 🙁

Other options can take a couple of days in general.

If you submit a complaint, for instance, we allow casinos 14 full days to proceed with verification and payment.

It's a standard.

This is a topic for casinos, we are not responsible for the payment provider, frankly.

This casino is listed as a fresh casino, so it seems the others have not noticed yet.

It's a good thing you had a chance to check this casino before depositing there, I'd say:

https://casino.guru/olympia-casino-review#tab=js-tab-reputation

Anyway, I'd ask them to provide you with the payment confirmation, if they already sent the money they should be able to provide it.

If your problem persists, feel free to submit a complaint and we will try to help you.

https://casino.guru/complaints/create

So after months of deposits and zero withdrawals, I was informed today that my account is banned from using bonuses and the only reason is "administration's decision"

I haven't been bonus abusing, just use their deposit promos for free spins. Was enjoying this casino until now

Hello,

sounds like you have not deposited enough to let you take another bonus. Well, casinos can do that, bonuses are definitely something that only the casino is in charge of because these are given for free.

Finding a casino with a good loyalty program can be quite a task, right?🤔

I've been waiting since December 28th. on my money. on 12/28 the payment was approved. asked in chat today and i had to send a bank statement. If my money was in the account, I wouldn't have asked. I'm curious, I'll get an email from your specialists and I'll keep you up to date.

Hello,

I guess that you are waiting for an email from the casino's specialists, because I could not find any complaint you submitted against this casino 🤔 yet, just the other already closed ones.

I hope that you'll get the winnings soon, if not, go ahead and submit the complaint, please.

Thank you for promissed updates. 👍

hello, yes I waited but didn't get any mail. today in the chat i was told that my money got stuck somewhere and it will be transferred back to my account. I then have to restart the payment. I just did. conclusion: after 14 days the money was transferred back to my gaming account. no idea how these people work there.

Hello there.

Well, quite an unfortunate progress after 14 days. I would expect the casino to suggest other less problematic payment options to you, so the problem can be carried out more effectively. Now let's just hope that they know what they're doing. 🤞

hello, suggested skrill to you. was declined. was again carried out by bank transfer. I got an email confirmation again. will have to wait a few days again. get back to me

We'll be here, waiting...🤔🤞

Hello, I asked again today in the chat because nothing has come yet. had to send a bank statement again and then the same song again. I will get an email. it's been 3 weeks now. really annoying.

Are you sure you don want to submit the complaint? I truly think that a casino with such a reputation should do better than that. Feel free to submit one right here.

hello radka,

Since yesterday, my money is back in the game account and is being processed. no idea what's going on with dama.

if nothing happens today, i will file the complaint.