Ocean Breeze Casino - general discussion (page 5)

Hello,

I moved your post to the Ocean Breez casino general discussion thread so you can read it all.

Well, you should be concerned, this casino has a reputation of 0 out of 10, simply because it is unfair, possesses no license, and treats players badly.

See for yourself: https://casino.guru/ocean-breeze-casino-review#tab=js-tab-detail-homepage

😔

Top of all no complaints submitted in 2022 was answered by the casino's staff. So there is nothing we can do to help.

If you manage to get your winnings and even when not, you should run away from this site.

Hi ,

Unfortunately I didn't know.

lets see what happens within the 21 working days they speak.

but I'm really sad, because if they don't pay it's unfair, I played, I won the money I earned is deserved.

Hello.

I'm sorry you have to learn the lesson this way 😔.

Feel free to browse our website to find a suitable and safe casino.

It may be good if you read this article about how to choose a proper casino.

Do not be sad, now you know how things works a bit. 🙂

Seriously, I'm afraid that nothing is going to happen during the 21 working days based on the experience of other players. They just give you this time frame to get rid off you for 3 weeks. Some people lose their winnings during that time so they don't need to deal with them anymore.

I've talked to them several times and they always say that it's within the deadline I have to wait.

The €600.01 is on hold, now I've done the math and on 5/5/2022 it's 21 days. It's really frustrating for the casino to do this with customers, 1 week for acceptable payout but 21 business days is surreal. I will wait and I will complain until I have my winnings.

Even though it's good you are so persistent,

in this case, they will probably ignore any attempt to solve any issue and will keep you waiting.

This is not the casino, this is a scam company, I'm afraid.

Hi ! How many days did you receive your payment from ocean breeze?

I have been waiting since 4/6/2022.

🙁 they always say it's up to 21 days.

And I from OCEAN breeze cazino on 24/5 got my money after a month 700 euros

Well, that's something!

I'd not dare to be so optimistic. Congratulation! 😀

Still, I urge you to play elsewhere, Ocean Breeze hit the bottom:

Congrats! You're definitely one of the lucky ones. You can be really happy 🙂

I am very angry, they have been making fun of me for 42 days, waiting... And they are also rude in chat, a shame, they are criminals

Taking advantage of people like this is something I don't justify, but let's bet I find them? This time they got the wrong chicken, criminals and scammers, they have to buy important medicines with the money they cheated us all

Sadly, I would not expect anything else from the casino with a reputation of 0 out of 10...

Check the details here.

I can say that I'm sorry you picked such a truly bad casino, next time kindly pay more attention to preparation. Check every casino you plan to play in. 🙏

I would not expect payment myself.

Ocean Breeze isn't just slow with payouts.

*I received an unexpected bonus when I had a high amount of play in my account. In this way I had to transfer a very high amount before the money became available again.....of course the account was emptied as their "payback" is extremely low.

*For about 4 months, I tried to block myself from their site. Have sent about 25 emails, chatted with them. The times the support answers, you should contact a "Philip" but nothing happens.

When I blocked myself and set restrictions on all gambling sites I came into contact with, Ocean Breeze appears to be damn unserious when they cannot take responsibility for their customers' requests to limit their gambling.

Would recommend NOT to use their services. My hope is that they disappear from the market as soon as possible.

Hi, in order to understand your situation better, I would like to ask what do you mean that your account has been emptied? Do you mean that you lost the money before you managed to close the account?

As far as the blocking is concerned, I am sorry that the casino is not able to close your account and I think they should handle similar situations much more professionally as it is a serious topic.   

In the context of responsible gambling, we have a well written guide that might be useful for you as well, just click here and you might come across some helpful information.

Do you have similar problems with other casinos as far as blocking is involved ? Alternatively, when you mentioned slow payouts, do you still have a problem with them as well ?

Hello

Thanks for your reply.

On one occasion, I received an inexplicable bonus while having a large amount of money in the gaming account.

As an explanation, they wrote that I was a good customer and would be assigned this. However, I was in the process of withdrawing my money, but with this bonus it was locked in turnover requirements.

Since Ocean Breeze has by far the worst payback I've ever experienced, it was very quick to get rid of the more than SEK 30,000 (about 3,000 euros) that was in the account. On several occasions I checked if the amount was withdrawable but there was not a single occasion until the money ran out. Felt like your robbery!

Oh, I see and it's strange in my opinion. 

However, I would like to draw your attention to the safety index of this casino, which can be viewed by clicking here. I don't think anyone wants to come across a casino like this and I recommend that you avoid this specific one.  

In addition I want to ask you, if you did accept the bonus the casino offered you? Or did you get the bonus automatically? 

If the bonus was automatically credited to you and you didn't accept it, then it's unfair of the casino from my point of view. 

I am also sorry that you lost the money before you managed to withdraw it successfully and I hope that this situation will not happen again. 

Hopefully, your situation will be seen by other players who will be as careful as you will be after this experience. Am I right?

This scam-office isn't closed.. yet..

So they don't care about complaints here. They don't have license so it's not possible to claim complaint at regulator.

Isn't there any solution when a casino just doesn't perform withdrawal without any reason? I guess when it's about obvious fraud activity it should be a method.. at least to punish them. This company have a registration address: OCEANBREEZE TECH LTD Address Šermukšnių g. 01106 Vilnius,... I guess it remains one method to punish them to submit a collective online report to Vilnius police department. I don't know what will be the final result, but it should at least will make their lives a little bit worse.

Hi again!

I tried the link we have saved in our system, and it truly seems one can register an account with them again!

Oh, that's just bad.

I will inform the Data Team about that.

Based on my understanding of your enthusiasm for research, I ask you to look up "how to close a scam casino" on Google. By no means do I intend to offend you; I simply want you to experience firsthand what it is like to sue an unlicensed, dishonest casino. 🙁 Many of these websites are practically untouchable, particularly if the owner is unlisted and unreachable—or, more accurately, does not reply—because the business is merely a plate in the main hall of the building.

However, if you find anything useful on this topic, please share it with the community!

I have 2 intentions

1. Punish them

2. Prevent people fall into their trap

As for money I really don't care about a measly couple hundreds and don't expect to receive them anymore.

I had a email to Vilnius police department several months ago they responded me. I had no time to prepare documents and send them+ I guessed it couldn't help, and they just may not start the case because the suspected criminal act may not be considered as committed in the territory assigned to the jurisdiction of the Republic of Lithuania. Why? Yes, their owner office is located in Vilnius, but they could operate in other countries depending where their hosting or servers are located and other factors. However if we have several c compliants at a time it may give a result. I can find their message text in my mail and if someone of victims here have extra time to coordinate the process, it would be easier.