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Novibet Casino - general discussion

3,059 views 6 replies |
2 years ago
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2 years ago
If you want to discuss anything related to Novibet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
2 years ago
fius

Really bad casino, they don't pay winnings, they don't check documents even when they ask for them.

customer service is outrageous.

I have submitted the documents and my account shows that it has been verified, but they are still asking for documents that I have resubmitted many times.



Automatic translation:
Mamelukkikala86
2 years ago

Hi, from what I can see, the casino is closed. So you play in this casino and you have a problem with verification and withdrawal ? 

As for the documents, you asked the casino why they keep requesting more when you are verified and nothing happens when you provide them ? 

How long has the whole situation been going on, please ? 

I will wait for the answer.

2 weeks ago
fius

Hi, I have made a withdrawal request from the casino in question yesterday. How is this possible if the casino in question is closed? Also, the account verification is still pending. Customer service is no longer operational.

Automatic translation:
GIRLIE94
2 weeks ago

So the casino is closed, as I can see from our review, but you still managed to get in there last night? To be honest, I don't know if you'll get your money back or how this will end, but if there's nothing else you can do, I'd probably open a complaint on our site. Maybe they could help us out.

Will you give it a try? 

2 weeks ago
fius

I managed to make deposits and now I am waiting for a withdrawal. I would like to file a complaint if you can help me get the withdrawal to my account.

Automatic translation:
GIRLIE94
1 week ago

I see that the complaint has already been filed; let's hope you'll be able to get your money back. 🙂

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