Good day to you.
Again, I understand you do not like our methods and methodology. Yet with such aptitude, we can hardly use your help as an impartial tester. I think that much is pretty obvious. I have already spent some time explaining how things work here. I truly don't get it.
Once more, communication, KYC process, and withdrawal lenght are features we can't measure because our website is tailored for almost each county separartely. Additionally, each situation is kind of different, so there is literally no testing scenario for that. Besides, complaints are always available. What we can measure or investigate afterwards through the complaints affects the Safety Index.
For players, like you keep showing again, it is typical to say, "there are many victims across the internet and you do nothing." Well, we let you spread your experiences on the forum, addressing your "suspiciosity," and you may also complain officially. So as the others.
What I found suspicious is that you constantly forgot what we have already discussed. Just saying. 🤷♂️
If a casino ignores players, it is certainly a bad user experience; on the other hand, it is always good to understand why and what the consequences are. For that, we need the players to come and submit the complaints. Talking on behalf of "all players out there" is not as beneficial as one might believe.
Once more, the Safety Index marked as below averade indicates the casino is not in the best shape. So, is it truly so shocking that they tend to ignore players to complicate withdrawals, for instance?
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