Nextgen Bets Casino - general discussion

If you want to discuss anything related to Nextgen Bets Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Dear Daniel,

I hope you are well.

I’m writing on behalf of NextGenBets to thank Casino.Guru for taking the time to review and rate our brand on your platform.

We understand and respect the 3.5-star rating; however, I wanted to clarify a couple of points that may be helpful for future consideration.

Firstly, we do have a dedicated Customer Support team in place, and we also offer crypto payments through ForumPay. Additionally, our risk appetite is not limited—NextGenBets is backed by one of the world’s leading gaming funds, allowing us to operate with confidence and long-term stability.

As a final note, we kindly ask that our current soft-launch status be taken into account. We are transitioning into full launch this week, and many features, improvements, and systems are now going live.

We would also welcome the opportunity to discuss a potential affiliate partnership—not to influence your review, but to demonstrate our willingness to collaborate professionally with respected industry platforms such as yours.

Thank you again for the visibility on Casino.Guru, and keep up the great work.

Warm regards,

Shawn

NextGenBets

Hello Shawn,

Please discuss the Safety Index with my colleagues from the Data Team at [email protected].

The admin's inability to investigate the casino's qualities prevents a full resolution of such matters on the forum.

I hope you understand.

In any case, if you intend to support players playing at your site on the forum or actively participate in resolving player complaints, please send us an email so that we can sync your account. (Unfortunately, no promotions are currently available due to the low Safety Index, as stated in the rules):

https://casino.guru/forum/bonuses-and-promotions/rules-for-casino-representatives-adding-promotions 👈

Thank you.

Amazing Radka.

Thank you for the feedback and I will contact the Data team.

Stay well.

Sure thing, you are welcome!

If you ever need help with the forum, user reviews or account settings, however, do not hesitate to get in touch, please: [email protected]

Thank you. 🙏