9 months ago
If you want to discuss anything related to NextBet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
This company is try to play around with customer. When apply bonus time to they can verify my detail. After wrong bonus they applied for me i try to contact them to cancel but they start don't want communicate with me and and said cant verify my username and date birth. Here I will send the proof to show how they lie.
Hi, I find it quite strange that they can't find an account under such a login or date of birth. So were you successfully verified or not ?
As for the bonus, did you get the wrong one you didn't want and then asked for it to be cancelled and given the right one ?
Also, did you try to send them a similar screenshot, for example by email, that you have such an account and the details you give them are correct ?
Big scam! I made deposit 634 USDT and place bets, 15 minutes later my account was locked. They stole my money and don't even want to give back my deposit.
I didnt take bonuses or create multi. It was my first account. Support is incredibly annoying, but I finally managed to talk to them. I am from Poland and placed bets on polish leagues. I have never had such a situation in my life.
I made deposit 634 USDT and placed bets, my account was locked 15 minutes after placed bets. They stole my money (+/- 1000 usd) and don't even want to give back my deposit.
I didnt take bonuses or create multi. It was my first account. Support is incredibly annoying, but I finally managed to talk to them. They accused me of fraud and criminal activity xD
I am from Poland and placed bets on polish leagues. It wasnt fixed matches or mistakes, valuebets with standard world odds. I have never had such a situation in my betting life.
Hello. I am sorry about this situation. Unfortunately we are unable to help you out, as it is related to sports betting. We don't have a branch dealing with sports betting yet, but I can suggest three websites that do:
https://www.bookmakers.bet/submit-a-complaint/
https://www.top100bookmakers.com/contact-us/
https://www.sportsbookreview.com/sportsbook-complaint/
Try to reach these, and let us know, how did it go, please. I hope this will help.
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