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NetBet Casino - general discussion

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2 years ago
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2 years ago
If you want to discuss anything related to NetBet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
2 years ago
esus

On April 3, I requested my withdrawal for the amount of 17,000 and they told me that. During the course of Saturday morning it should have been reflected in my account and today, Saturday, it is already more than half a day and I have not sent them a message and no one answers either by email or by chat and they have no telephone number that I can call the email that I have registered in that account is the following sullyvan1012@gmail.com Please could you intervene to expedite my payment as it is possible that for deposits and they receive them immediately but for withdrawals they take forever and all my documentation is in order and they themselves told me that there was no problem with the documentation as of today In the morning I contacted them and when I made the comment that they should give me a response about my withdrawal, they no longer answered me by any means. I have been trying to communicate for more than 3 hours and customer service is supposed to be from 7am to 10pm on all 7 Days of the week

out of 7 and I cannot make a complaint on this page I get a captcha error

Automatic translation:
Monster1012
2 years ago

To me it happened for 100 bucks I didn't think they stopped down that low but I guess they do what you can do is get a hold of dept of con as under affairs and the bbb and any other agency but there's got to be one like a direct overseer regardless of the phone number they got to have registered that business you just have to get as hold of them and see what's the process to getting paid some scoundrals what they do is just push you away and many don't go thru the process so that's a gain for them but if everybody would report these fools they would have to pay they are just pushing you away and sometimes id eady to let go but I never do not even for one dollar om working on putting some ads on my car the name of the casino that burnt me and rest assured that I will get them for s lot more whether they see it or not they are one of these types of casino online but I think their all the he same so I'm just gonna focus on online something like that


casinos wrong place to wim. Or where you loose even when you win

2 years ago
esus

On April 3, I requested my withdrawal for the amount of 17,000 and they told me that. During the course of Saturday morning it should have been reflected in my account and today, Saturday, it is already more than half a day and I have not sent them a message and no one answers either by email or by chat and they have no telephone number that I can call the email that I have registered in that account is the following sullyvan1012@gmail.com Please could you intervene to expedite my payment as it is possible that for deposits and they receive them immediately but for withdrawals they take forever and all my documentation is in order and they themselves told me that there was no problem with the documentation as of today In the morning I contacted them and when I made the comment that they should give me a response about my withdrawal, they no longer answered me by any means. I have been trying to communicate for more than 3 hours and customer service is supposed to be from 7am to 10pm on all 7 Days of the week

out of 7 and I cannot make a complaint on this page I get a captcha error

Automatic translation:
2 years ago

Could you please provide any update regarding your withdrawal, if there is any? We usually give casinos 14 full days to proceed the payments, so we won't be able to intervene before that, unfortunately. I hope you will get your money soon, and there won't be needed to submit a complaint. If you feel you need our help, please let us know, we'll wait for your reply.

2 years ago

To me it happened for 100 bucks I didn't think they stopped down that low but I guess they do what you can do is get a hold of dept of con as under affairs and the bbb and any other agency but there's got to be one like a direct overseer regardless of the phone number they got to have registered that business you just have to get as hold of them and see what's the process to getting paid some scoundrals what they do is just push you away and many don't go thru the process so that's a gain for them but if everybody would report these fools they would have to pay they are just pushing you away and sometimes id eady to let go but I never do not even for one dollar om working on putting some ads on my car the name of the casino that burnt me and rest assured that I will get them for s lot more whether they see it or not they are one of these types of casino online but I think their all the he same so I'm just gonna focus on online something like that


casinos wrong place to wim. Or where you loose even when you win

2 years ago

May I ask if you got your money at the end? When exactly did this happened to you, actually? If you need any help from our complaint team, please let us know.

2 years ago

I don't remember the name but I can look it up I had won like 4000 but I was told I could only withdraw 100 and that the rest would be erased so that pretty much killed it then trying to withdraw the 200 became agonizing they asked for id everything which doesn't really make much sense I mean when you deposit them don't get put thru all of that but after 3 days or 5 they then said I needed to give them 25 dlrs to verify me I just gave them a copy of my driver's license along with a selfie and proof of address I was starting to think I was applying for a loan but that's what happened and I added I'm living out of my car I don't have money and if I did I would put gas cuz even paying it's up for review so they said insinuating they can always choose to not pay if they suspect something and that's what they said my email with them manases6801@gmail.com

And my user is razo

Romi
2 years ago

Yes I could use some help if you may

My information in general

Efrain castaneda

6195127305

manases6801@gmail.com


Razo
2 years ago

You don't remember the name of what exactly? If you feel, that you need help with this issue, and that our team could be able to solve it, please follow this link 👈 and file a complaint. I really hope the solution to it could be found.🤞

2 years ago
esus

Resolved, the deposit was made, thank you all

Automatic translation:
Monster1012
2 years ago

Hey, I thought the problem was getting the money out = withdrawal. Anyway, I'm glad to hear you managed to resolve that!

Please feel free to share any additional experiences you have had in this casino.

4 months ago
grus

I am an elite player of the Netbet company. For the past 5 days, our account manager has resigned and we have no service. Today, after many communications, they credited me with a 50e bonus until they find a representative. I made the 50e 3 thousand, and when I went to make a withdrawal, to my surprise, 2.5 thousand were deducted from my account. When I contacted them, they told me that since the bonus has already been wagered for 40 years, it has a maximum win of 500e. As an elite, I never had a win limit as long as I had a representative. It is tragic that they ate my money like this. I beg you to intervene!!!

Automatic translation:
Thodwris16v
4 months ago

Unfortunately, we are unable to intervene in such a case. A bonus is a goodwill gesture from the casino to its players, especially one like this.

Have they sent you any terms for this bonus when crediting it? Have you asked for the terms or asked what the maximum winning would be?

It actually is your responsibility to do, you know.

If it was written or they informed you that there is no limit, for example, that would be a completely different case.

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