1 year ago
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Netbet won't let me gamble my bonus winnings without giving a reason.
I have attached proof that I did not take advantage of any bonuses and that I usually only deposited 10 euros without a bonus.
I would definitely like to make a complaint against this casino here and hope I can be helped.
Netbet lässt mich meine Bonusgewinne nicht wagern ohne eine Begründung dafür zu haben.
Ich habe im Anhang den Beweis das ich keineswegs Bonusse ausgenutzt habe und meistens nur 10 euro ohne Bonus eingezahlt hatte.
Ich möchte auf jedenfall eine Beschwerde gegen dieses Casino hier machen und hoffe mir kann vl geholfen werden.
As far as I can see, the complaint made it to daylight.
That's good. I believe the most important part is to find out whether you were playing with the bonus or not. It's a shame you can't find it in the account details. In my eyes, players should be able to seek this information at any given time.
Well, good luck with the complaint! Keep us posted on the progress.
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