Neospin Casino - general discussion

If you want to discuss anything related to Neospin Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

The casino is actually good...unfortunately it is not clearly communicated when you are verified. If you are not verified, the amount will always be booked to your account immediately...if you are verified, it will of course take longer for the payout to be processed. If these weaknesses are fixed, this casino has every chance of being a very good casino.

Hello.

thank you for your opinion. I'd like to say that complicated verification is among the most frequent topics in complaints. 😐

Hello,

Yes, everything should be more transparent from the casino..you don't get an update via email or information about verification or processed payouts.

My payout was confirmed by support, unfortunately the amount was not set to approved but is still being processed. The only way to tell that the withdrawal has been processed is that you can no longer cancel the withdrawal...but other than that this casino is really good.

I see, it must be very confusing. Let's hope that the casino will work on communication with players.

Hey,

Has anyone even gotten money back into their bank accounts? Last night I experienced an attempt to withdraw €2685 from my bank account, which is exactly the amount I am trying to pay out..

So you tried to withdraw 2685 from the casino, but someone attempted to get the exact amount away from your bank account? 😲

exact..

Could you identify who set the transfer request? The bank should do that.

no, I can't.. the bank managed to stop the transaction. but they could inform me that it was not the same as the one I paid for. but then it's just weird that it's the exact same amount that I tried to pay out

Well, that is undoubtedly weird. I just try to figure out what to do with this situation... Asking the casino sounds pointless, do you agree?

I totally agree! I've tried that too, they just tell me that they could never come up with it.. I just wanted to know if the money will arrive in my account or not, because they have accepted my payment, I'm just afraid the same thing will happen again, or it will never enter my account

Anyway, I checked your complaint, and I'm sure Kristina could use a further explanation. Feel free to copy there your forum posts there. Can you do that pleas? Always check the complaint regularly to make sure it's your turn.

Far better chance to secure the withdrawal situation through the complaint, I'd say.

I love Neospin casino. This casino platform has already got me and my friends so excited that they love it too.

From the great deposit/withdrawal options to the graphics and massive game variety to choose from to the awesome kick butt bonuses.

I myself would have to recommend games, Sunrise 3 and Sugarpop 2. These would have to be by far the best games in which I enjoy playing very much.

Altogether though i must admit this platform with enormous game variety and great wagering turnaround and payouts. Combined with amazing graphics and exceptional customer service and fast and hassle free deposits and withdrawal Neospin casino can't go wrong.

Keep up the exceptional work and creativity with these platforms.

Sounds more like a well-written user review to me 🙂.

Speaking about which, the user rating seems mixed. Well, we all have our tastes, I'd say.

Hello there Fellows

Im facing some issues with my withdrawals from Neospin. Im trying to withdrawal my money from there since monday but every time they are coming up with excuses. I'm a verifed user there and have done the additional verification as well but still my withdrawal got rejected because of technical issues. Is there anyone facing the same problems? If yes please let me know have you got your money ?

Thank you

Hello, sorry to hear that!

Have you browsed user reviews lately? Ah, already submitted one, ok.

As far as I can tell is a good source of information but not particularly in this case. Additionally, open complaints might also provide handy clues. 🤔

If those technical issues come from the casino's 3rd party payment providers, I would try a different payment option if I were you.

Is there any to try out?

Hey Radka

my withdrawals got approved yesterday and I have received 2 of them but not the 3rd one. All 3 of them got approved on the same time but have only got 2 of them in my account. Is this normal or should I contact the casino again?

Hey Alikar1mi!

This is definitely good progress, and I thank you for sharing. As goes for the third withdrawal, asking the casino is always a wise choice, but in this case, I can imagine you'll get a very similar explanation to the one you got previously.

Still, I would try that, one never knows and it costs you nothing, correct?

Hello all

hoping you can help

I opened an account with neospin 3-4 days ago deposited about 3-4k AUD

I won a jackpot of 30k AUD

now I got $22,500aud pending for withdrawl 3 x $7,500aud as that’s max withdrawl amount per transaction via bank transfer and it’s been 3 days and still pending they keep telling me it’s on the list to be approved etc

online says it takes max 48 hours

im worried i will never get my withdrawl

can anyone help ?