HomeForumCasinosNeed For Spin Casino - general discussion

Need For Spin Casino - general discussion (page 5)

32,699 views 96 replies |
3 years ago
|
1...4 5
Add post
sdexcid
6 months ago

Dear sdexcid,

Thank you for your message.

Please note that Need for Spin Casino does not have a maximum cashout limit of x3 for standard deposit bonuses, and all standard deposit bonuses have a maximum release of x10 of the deposit amount. It is possible that you are referring to a no-deposit bonus or a free spins bonus, for which different maximum cashout limits are applied.

According to our Bonus Terms, which are available in the footer of our website, the applicable conditions depend on the type of bonus activated.

To clarify this matter, please provide your account details, and we will gladly review your account and verify which bonus was applied. We will then check everything thoroughly and get back to you with accurate information.

Best Regards,

Need for Spin Casino Representative.

6 months ago

Dear sdexcid,

Thank you for your message.

Please note that Need for Spin Casino does not have a maximum cashout limit of x3 for standard deposit bonuses, and all standard deposit bonuses have a maximum release of x10 of the deposit amount. It is possible that you are referring to a no-deposit bonus or a free spins bonus, for which different maximum cashout limits are applied.

According to our Bonus Terms, which are available in the footer of our website, the applicable conditions depend on the type of bonus activated.

To clarify this matter, please provide your account details, and we will gladly review your account and verify which bonus was applied. We will then check everything thoroughly and get back to you with accurate information.

Best Regards,

Need for Spin Casino Representative.

6 months ago

To use this option:

1. Enter promo code ROCKET in your Wallet when making a deposit, or simply click the button below to auto-apply it

2. Deposit C$150 or more


Kind regards,

Need for Spin Team

Get this BonusWinnings from this free spins bonus can be withdrawn up to a maximum of C$150. Winnings from this cash bonus can be withdrawn up to a maximum of C$450. Rule applies specifically to this offer. General bonus terms and conditions can be found here.

Edited
Need For Spin Casino
6 months ago

Thank you, Need For Spin Casino, for explaining the situation.

We really appreciate your input.

5 months ago

Are you guys going to fix this on their reviews? Their max cashout is 3x the bonus and sometimes actually less.


Look at this nonsense. Wager 40x the bonus and only be able to cash $450. So I i deposit $100 and get $170 bonus. I have to wager this money $7000 in bets...to only be able to cashout $450. WTF


How does any casino think this is ok terms? This is ridiculous. file

sdexcid
5 months ago

Hello again,

This seems like a special bonus for you. Such offers are not listed even in the bonus section of Casino Guru; hence, there is nothing to fix.

Every player can choose to skip this bonus, as the screenshot clearly shows all the limits. Existence of such a bonus has nothing to do with the casino review, as I explained to you in the past.

3 months ago

You wont get paid owt any winnings. Keep asking for more and more verification documents to be sent over. Then dont pay out anyway. Still waiting after 2 weeks

LeMessican deleted the post
LeMessican
1 month ago

Do they happen to specify the maximum deposit amount? If not, I find it pretty confusing that they changed it out of the blue.

It’s pretty sad if that’s how it works with other bonuses, too.

1 month ago

My friend I do not know.


All i did was everything proper on my end. Go to live chat and make absolute certain.


They are the ones that lied. After I won $1500 from it. They took it all but left $450. I deposited $300 and got $210 bonus.


Who the hell whould deposit $300, wager $10,000 and only be allowed to cashout $450 lol

LeMessican
1 month ago

Yeah, it’s pretty inconvenient, which is why I asked if they mentioned anywhere what the maximum deposit you can make is. Because if they did, then it’s more like a trap. I don’t even know what to say about it, because it would seem pretty unfair to me.

1 month ago

Max deposit was like $1000 or something. It wasnt low or anything.

LeMessican
1 month ago

Then we have to wait for our team to look into the complaint we're handling. I hope it will become clear, and the casino will clearly explain the basis for the amount they left you.

2 weeks ago

Needforspin is a good casino who rectified my issue and paid me all the money. You can trust this casino.

I would like to suggest however they get rid of their promos that max cashout is $450. Deposit $300 to win $450 after wager $10,000 is not cool.

LeMessican
2 weeks ago

I'm really glad you were able to work things out with the casino and that everything turned out as it should have. That certainly reflects well on the casino, too.

I see that the bonuses aren't exactly top-notch for you, but maybe they'll do something about that in the future.

Good luck to you.🍀

1 week ago

I am too but this casino group has to remove this term and I would like casinoguru to push for this and represent the players.


I have an offer. Deposit $900 and get a 60% bonus. The max you can win is $450. I get these offers all the time.


This MUST be removed as it is beyond unethical and extremely shady. You deposit for one hope only. To lose a minimim of $450. You cannot win.


Please speak to the casino. We cannot have this allowed and supported.


file

LeMessican
1 week ago

Hello, I understand where this comes from, but my colleagues are in no position to dictate casino bonus rules or associated limitations. The main point is that all the rules must be visible and transparent in the first place. So, even if it sounds awkward to many, once the rules are stated, players can deliberately choose not to use the bonus.

It's true that even the greatest casinos occasionally offer unfavorable bonuses. However, I don't think it's shady to display the related rules as long as the choice is intentional. Giving a player such a bonus automatically without even pointing out the restrictions would be unethical.

1 week ago

Deposit $900. Most you can win is $450. Which means if you finish wager with $900. They take $450 and pay you $450. Therefore the absolute best case scenario for you is to lose $450.


Why would anyone deposit with the term with zero chance to win. This is basically stealing $450.


Having zero chance to win is messed up behavior.


Giving a player a bonus hoping they dont read the terms and you have zero chance of winning is the very essence of unethical.

Edited
LeMessican
1 week ago

Can you show me that bonus? If that's the case, it's really pretty unfair and not very user-friendly.

1...4 5

Add post

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Candy Rush_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!

Follow us on social media – Daily posts, no deposit bonuses, new slots, and more