mrpacho experiences, reviews

hello, would like to ask if anyone has any experience with mrpacho casino!. Unfortunately, I can't find any entry or rating for you (casino guru) yet. thank you in advance

Hello and welcome!

I have good news 🙂, this casino is currently being checked so, with a bit of optimism, I'd say it is about to be published. Unfortunately, I can't provide you with an exact publish date, yet it is just a matter of time.

Do you perhaps have any hints on this one?

not until now, only that to this day the support I wrote to has not reported, wanted to have my account verified before making a deposit. this is not possible online - just a note - verification is not necessary, I would be happy to do this in advance to be sure that there are not enough delays with AZ. let's see.lg

I completely understand. I believe that honest casinos offer this option right from the start, just like you mentioned. Additionally, as far as verification is concerned, can't it be done online ?

If there is any progress in the process, feel free to let us know how it went. 😊 

Thanks, I made a screenshot, I would like to upload documentation, unfortunately that doesn't work although the option is displayed. I deposited something, let's see how it happens at AZ. the site itself is great, many providers, many options, I might like it, thanks lg

Good job you took a screenshot, because it might help other players in the future if they come across this thread. 

Did you ask the casino why this option is not available if it is displayed there ? Maybe it could be just some technical glitch, but I'm just guessing. That's why it would be a good idea to ask in live chat or support and maybe you will get a reasonable answer.

On the other hand, I'm glad you're happy and you found a suitable casino for you. Do you think you could prepare a user review for it when we publish the casino ? Maybe other players will appreciate it.

Anyway, If I may ask, which provider do you like the most, or what else impressed you about this site ?  😊

I will play and then look, just submitted a review for another casino. lg

Definitely, we will wait for the update. 🙂 In the meantime, have fun.

I just got an answer from support, let's see. lg

Dear Customer ,

Thank you for contacting our support team!

We must inform you that if the relevant department requests documents for verification, you will receive a notification in your gaming account. Please check these from time to time. After the documents have been requested, you can upload them to the Verification section. No documents are required at the moment.

You can always contact us when it suits you. We work 24/7 and are always ready to help you.

Hm, it's a shame if you can't verify with the casino right away, since we've talked about the fact that this option exists at the majority of honest casinos. 

In this case, there seems to be no other option than to wait for the casino to ask you for verification documents. 

Anyway, are you satisfied with this procedure and will you continue to play there, since you mentioned that you like the casino ? 😊

Just now, very bad experience. Advertising with a first deposit bonus, which is then rejected. Here is the casino's answer:

We reserve the right to deny any customer a bonus, refuse any type of bonus, cancel participation in a promotion, and permanently or temporarily exclude any customer or group of customers from the Website's promotional program at our sole and absolute discretion. In the event of any dispute relating to our promotions (including but not limited to eligibility, use, abuse, fair play, calculation of winnings and wagering requirements) the Company's decision will be final and non-negotiable.

The bonus can only be activated after a deposit.

There are certainly other surprises.

PS: I then had my account deleted.

PS: Rated on Truspilot and received an answer from the casino, the answer only contains lies. See Trustpilot (name MS).

Hmm, so you deposited in order to get a bonus and it was actually withdrawn immediately afterwards from you, am I right? I think that's a pretty shady tactic from the casino and based on what you wrote, you won't be going back to the casino.

Anyway, may I ask what other surprises you have in mind ? 

Not quite, the first deposit bonus

was not credited at all.

More surprises: What I mean to say is that the website advertises a first deposit bonus, which you don't get after making a deposit. The casino promises something but doesn't stick to it. This does not create trust in a casino. Of course I had my account deleted.

Of course, so that's pretty weird. No specific reason has been given to you for which you have not been credited with the bonus, yes ? Just the explanation you gave above.

As far as surprises go, I get it. It certainly shouldn't be like that and it's confusing for the player. 

However, I think you made a decision to the best of your knowledge and conscience when you closed your account. Obviously there will be other casinos for you that will deliver what they promise. 

Anyway, do you have a casino where you are satisfied and do not have similar problems?

Hello, I have enough casinos! I like to test other casinos from time to time.

I got it. When you test casinos what is important to you ? Do you have any parameters that you think a casino must have ? For a lot of players it's mainly successful and fast withdrawals, but somebody already said that one of the most important things is the approach and behaviour of the support. That's why I ask.

They are scammers