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Mr Bet Casino - general discussion (page 29)

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Jaroslav
3 weeks ago

I think the best thing to do would be to find out why this happened in the first place. Perhaps the money hasn’t reached the casino yet, in which case they may not actually have anything to refund to you at this point.

It’s important to understand the whole process first. Check whether the money was sent successfully, contact your bank to confirm that the transaction went through properly, and find out whether the recipient actually received the funds. Then you can think about what to do next.

Sometimes it simply takes a while for the money to reach the casino.

3 weeks ago
deus

Hello, thank you for the quick reply. The money was sent via instant bank transfer, so it's being debited and credited immediately. The transaction has been completed and confirmed (screenshot of the transfer). I regularly deposit this way at the casino, and the money is always available instantly. Only at Mr Bet do you have to wait three days for a deposit.

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3 weeks ago
deus

Hi everyone, I've been waiting for my €20 deposit at Mr Bet for three days now. The deposit was made via instant bank transfer, and the money was debited immediately on July 31st, 2026. As of today, August 3rd, 2026, there's still no money in my player account. A screenshot of the payment confirmation was sent to Mr Bet two days ago. Apparently, their "expert team" is working hard on my €20 deposit; it seems to be a huge issue for them.

Never again !!


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Janek123
3 weeks ago
deus

Hello, thank you for the quick reply. The money was sent via instant bank transfer, so it's being debited and credited immediately. The transaction has been completed and confirmed (screenshot of the transfer). I regularly deposit this way at the casino, and the money is always available instantly. Only at Mr Bet do you have to wait three days for a deposit.

Automatic translation:
3 weeks ago

It wasn’t with this particular casino, but I remember that about a year ago I made a deposit using the same payment method, and the funds didn’t appear in my casino account until three days later.

There was some kind of condition involved, and it turned out that I had either closed a certain pop-up window or failed to click on it—I honestly don’t remember the exact details anymore. Up until then, every time I made a deposit, the money appeared instantly. Somehow, that one action delayed the transaction, although I still don’t fully understand why.

I also contacted the casino’s live chat at the time, and they explained that I had done something that caused the delay. I understand that your situation may be completely different, but I just wanted to mention that something similar happened to me, and my funds eventually arrived in my casino account after about two days.

So I know that delays like this can happen, which is why I’d recommend being patient for now. You have screenshots, confirmation of the transaction, and everything you need from your side.

If the situation doesn’t progress, the casino stops responding, or they simply ignore you, then I would do what I mentioned before—contact your payment provider and see whether there’s any possibility of recovering the funds.

For now, though, I’d recommend waiting and staying in contact with the casino, as that’s probably the most important thing.

One last thing I’d like to ask is that you avoid opening multiple threads about the same issue. I understand that the situation is stressful, but there’s really no need to create three or four separate topics about the same problem.

Jaroslav
3 weeks ago

It wasn’t with this particular casino, but I remember that about a year ago I made a deposit using the same payment method, and the funds didn’t appear in my casino account until three days later.

There was some kind of condition involved, and it turned out that I had either closed a certain pop-up window or failed to click on it—I honestly don’t remember the exact details anymore. Up until then, every time I made a deposit, the money appeared instantly. Somehow, that one action delayed the transaction, although I still don’t fully understand why.

I also contacted the casino’s live chat at the time, and they explained that I had done something that caused the delay. I understand that your situation may be completely different, but I just wanted to mention that something similar happened to me, and my funds eventually arrived in my casino account after about two days.

So I know that delays like this can happen, which is why I’d recommend being patient for now. You have screenshots, confirmation of the transaction, and everything you need from your side.

If the situation doesn’t progress, the casino stops responding, or they simply ignore you, then I would do what I mentioned before—contact your payment provider and see whether there’s any possibility of recovering the funds.

For now, though, I’d recommend waiting and staying in contact with the casino, as that’s probably the most important thing.

One last thing I’d like to ask is that you avoid opening multiple threads about the same issue. I understand that the situation is stressful, but there’s really no need to create three or four separate topics about the same problem.

3 weeks ago
deus

Thanks for the detailed answer, and sorry for posting twice; it won't happen again. Okay, then I'll be patient and hope for the best.

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Janek123
3 weeks ago

Thank you very much. I truly hope this gets resolved and that your funds will reach your casino account normally.

If that doesn’t happen, I at least hope the casino will make an effort to help you or guide you on what steps to take next. That kind of communication and support is definitely important as well.🙂

Jaroslav
3 weeks ago

Thank you very much. I truly hope this gets resolved and that your funds will reach your casino account normally.

If that doesn’t happen, I at least hope the casino will make an effort to help you or guide you on what steps to take next. That kind of communication and support is definitely important as well.🙂

3 weeks ago
deus

Thank you so much 🙂

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6 days ago
deus

Hello everyone,

I wanted to share my current experience with Mr Bet and also ask if anyone is currently experiencing similar problems with payouts.

I requested a withdrawal of €2,000 on July 30, 2026. My account is fully verified, and to my knowledge, no further documents or verification steps are outstanding.

According to Mr Bet, processing a withdrawal should normally take approximately 48 hours. However, I have now been waiting for my money for over two weeks.

During this time, I contacted live support several times. Unfortunately, I keep getting almost the same standard answers: my withdrawal is being processed, the responsible department is taking care of it, and I should be patient.

No one has been able to give me a specific reason for the delay or a binding payment date.

I have also contacted them via email, but so far without a reasonable solution.

What bothers me most is that my account is verified, the payout was properly requested, and yet after this long waiting period I receive no concrete information about why the €2,000 have still not been paid out.

Is anyone currently experiencing problems with a payout at Mr Bet, or have similar experiences?

I will update this post as soon as the situation changes.


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Lovelyconner33
6 days ago

Hello Lovelyconner33,

I just want to say that I hope the complaint you lodged will be of use and help resolve this unexpectedly long delay. If you want to talk more, just let me know. For now though, I'll leave this space available for other players and their experiences.

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