3 years ago
If you want to discuss anything related to Mirax Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
Hello Jared,
I'm sorry to hear that you were not lucky. It's just that the review shows the casino's aspects and indicates the chances that you will be treated fairly.
A higher reputation score does not indicate better chances to win. The chance of winning relies on strategy, RTP volatility, and so on.
I wish you more luck elsewhere.
Hello there!
Thank you - in order to check the information further, I would like to ask you which limit you mean specifically, however.
The review says:
"WITHDRAWAL LIMITS
per month €15,000
per week €5,000"
Is it rather about bonus terms? Let me know which one I should get checked, please.
https://www.miraxcasino.com/bonus-terms-and-conditions
#7 The maximum cashout from any bonus is x10 bonus amount (from cash bonuses, match bonuses, etc.), unless otherwise stated
I deposited 18€ and got 9€ as Bonus. I wagered it completely and won over 600€. When I tried to cashout, they cited this rule and confiscated 510€ from me, allowing me to only withdraw 90€.
Hello.
I would say the casino changed its rules or approach very recently; otherwise, we would have been informed sooner. It's sad to see this casino failed to inform us, and I'm very grateful for your update.
I'm informing the Data Team now!
And I'm sorry for the inconveniences, of course!
In order to get your review, you need to write about your experience from the casino in more detail and describe why you would like to give the casino a low or high rating, so it could be helpful to others as well.
Well, actually you wrote:
"I cant even believe that this is real. They give you freespins, which are worth 0.01 each spin. This is just insane hahhahah."
This is very far from a review, if I may say.
With all respect, you should give it more thought. Reviewing a casino does not mean a so-called cheeky WhatsApp message. Don't you think? Think about the other players, please - What would they learn? Just that you are not very skilled in free spin values. Despite the fact that we value your opinion, it takes more than that to get a review approved.
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