7 months ago
If you want to discuss anything related to MiCasino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
Hi, in this case it would be good if you described the situation a bit more and what happened in the casino. Did they give you any reason why your account was blocked ? Did you load the money you won from some bonus or not ? Did you already have a verified account here ?
Let me know how it is so I know a bit in more detail.
Even though the account is verified, they will ask you for more documents and after going through all that, they will block your account and keep your funds. This happened to me and others I know. The casino is a real scam, the worst of all.
a pesar de que la cuenta este verificada te pedirá mas documentos y luego de pasar todo eso te bloqueara la cuenta y se queda con tus fondos me paso a mi y a otros que conozco el casino es una real estafa la peor de todas
Oh. Sorry to hear this.
May I know for what reason has your account been blocked? It sounds like you did not pass the additional verification, which is of course a sad news. Are you aware of anything you could have done wrongly when playing there?
How about this: If you are convinced the casino has made a mistake, feel free to submit a no-cost complaint right here 👈 so our specialists can investigate the matter.
All you need to invest is your time and cooperation. Let me know if you have questions, please.
I passed all the verifications that took about 20 days, selfie photo, account statement, etc. etc. They approved everything, but they still blocked my account keeping my balance.
Can you tell me where the scam casino section is?
I can't find it
In fact, on all the review pages I can't find the casino scams section.
pase todas las verificación que demoraron como 20 días foto selfi , extracto de cuenta . etc etc me aprobarlo todos , pero aun así bloquearon mi cuenta quedándose con mi saldo
me puedes decir donde esta la sección de casinos estafa ?
no la encuentro
de hecho en todas las paginas de reseñas no encuentro la sección casino estafas
I'm sorrry, what scam section do you mean? There is nothing like this to be found here. We focus on reviewig casinos, we do not maintain a scam section. Do you perhaps reffer to complaints?
https://casinoguru-en.com/complaints/all
How about submitting one? You know we can't help you without it.
I'll leave the decision to you, of course. I would still like to know why your account was closed.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.