mBitCasino - general discussion

If you want to discuss anything related to mBitCasino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I want to share my extremely negative experience of playing at MBit Casino and explain my problem.

On May 19, 2022, I won 16045 DOGE at MBit Casino. However, during all this time I have not received my winnings. I was verified via Skype. They promised to respond according to the verification result within a day, but they sent a letter that verification is still in the process, so the result will be later. I never received an answer, and my casino account was blocked. WITHOUT EXPLAINING THE REASON. No one responds to my messages by mail. Apparently, they decided to pretend that I don't exist.

I won't even say how wrong and outrageous this attitude towards the players is. Okay, you blocked my account, but at least explain why. I really hope that this problem will be solved (although it's been 3 months), or I'll just find out why my account was blocked. I truly hope for the reaction of the MBit casino representative.

I have already seen similar complaints about MBit on other sites, so I also decided to leave a comment. On the one hand, it is a pity that people so often face unfair treatment towards themselves. Still, maybe it will become an indicator of quality and someone will pay attention to this problem. If the casino does not withdraw money, this means poor quality and disgusting attitude towards players. I would like to see this situation finally resolved.

Hello,

I think that your account was blocked due to the verification and probably because of some further security checks. As far as I know, this can be very time-consuming, but I agree that the player should always be informed about the current state of "things" on some reasonable basis.

Sadly seems that the casino has failed at this point.

I ask you kindly to submit a complaint, just click here, it would be only in your best interests, allow our Complaint Team to learn what has happened and if it was fair.

Unfortunately, most casinos do just that, they have many reasons to shift the blame to the player. It's part of their business

Has anyone looked into mbit lately I've been playing there for years and lately I've depsited thousands and can barely win anything there anymore does anyone know what's going on witht the site usually they were good about if u loose 1000 u can win at least 500 to 600 back sometimes more than what u losses but not anymore u loose 1000 before u know it u have lost 2000 then 3 its ridiculous there now day have anyone mention they have turned into a scam site or what's the deal someone help me out

Hi, well, based on what you're saying, we can't label the casino a scam. Wins and losses happen at every casino. The fact that you sometimes manage to win some money back and then lose it again is a normal part of casino gaming. In the long run, players always lose because the casino has a house edge. So if you lose one or two deposits, I wouldn’t recommend continuing to play and trying to win back your losses with another deposit. I think that’s a pretty pointless waste of money.

But I wouldn’t call it a scam.🙁