LuckyLouis Casino - general discussion

If you want to discuss anything related to LuckyLouis Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hi

I won at Lucky Louis Casino and wanted to withdraw and now they email me saying the withdrawal was declined, no reason at all.

I'm verified too. It's also very difficult to reach.

I ask for your help .

Warm greetings

Are there similar experiences to this casino?

Hello,

I'd like to provide some explanation but for that, we would need some clues first. One thing that comes to my mind is an active bonus. Any chance that you took a bonus in the past and it remains active? It usually means that the withdrawal gets declined automatically, or you won't be allowed to even submit one - it depends on the platform, I'd say.

Furthermore, did you opt for the same payment method you used for the deposit? If not, may cause trouble too.

The casino has a nice rating, so I'd assume that there must be some explanation. Also, feel free to ask the chat operator for any suggestions.

Let me know what you think about that.

Hello 🙂

I do not have a current bonus, it also says real money and the bonus says 0 euros.

And I have withdrawn to credit card as I have deposited. The only thing that can be is that it didn't work to pay out to my credit card because I got a new one yesterday and the old one was blocked. I had totally forgotten that . I really hope it's because of that. Has it ever happened at the casino that the casino didn't pay out? The problem is that it is very difficult to reach someone

Warm greetings

Hello again 🙂,

That is a probable explanation! It'd be good to get in touch with the casino and let them know - even if it is difficult, which of course is not ideal, but sometimes it's just like that for many reasons.

In general, the casino earned a nice review score plus according to the few submitted complaints, it looks quite good.

Makes me feel that the matter will get resolved eventually. 🤞

Let me know how you faring though.