HomeOnline CasinosLuckyLouis Casino Review
LuckyLouis Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • SOFORT Überweisung
  • PayPal
  • ApplePay
Withdrawal limits
Not Limited for EUR
SkillOnNet Ltd
2021
> $5,000,000
OverviewBonusesUser reviews6Safety Index explainedDiscussion6Payment methods8
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LuckyLouis Casino Review

This review examines LuckyLouis Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. LuckyLouis Casino has a High Safety Index of 8.2, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Read our LuckyLouis Casino review to discover more about this casino and decide whether it is a suitable option for you.

Fairness and safety of LuckyLouis Casino

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of LuckyLouis Casino, we meticulously evaluated and analyzed the Terms and Conditions of LuckyLouis Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.

LuckyLouis Casino is a medium-sized online casino based on our estimates or collected information. This casino has a low value of denied payouts in player complaints with respect to its size. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

To our knowledge, LuckyLouis Casino is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All of that, together with other factors considered in our review, has resulted in LuckyLouis Casino having a Safety Index of 8.2, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.

Note: To the best of our knowledge, LuckyLouis Casino is associated with 10 other online casinos. The Safety Index of LuckyLouis Casino takes into account the qualities of all the interconnected online casinos.

T&Cs of LuckyLouis Casino evaluated

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of LuckyLouis Casino to be somewhat unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

LuckyLouis Casino player complaints

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 2 complaints directly about this casino in our database, as well as 9 complaints about other casinos related to it. Because of these complaints, we've given this casino 251 black points in total, out of which 28 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

LuckyLouis Casino user reviews and feedback

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 6 player reviews of LuckyLouis Casino so far. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Company information and licenses of LuckyLouis Casino

LuckyLouis Casino is in the ownership of SkillOnNet Ltd and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.

LuckyLouis Casino holds a gambling license in Germany issued by Gemeinsame Glücksspielbehörde der Länder.

Withdrawal limits, win limits, and payment method options

LuckyLouis Casino supports 8 payment methods. This includes: Skrill, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, SOFORT Überweisung, PayPal, ApplePay.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
Unlimited No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at LuckyLouis Casino are displayed in the table below.

Language Website Customer support Live chat
German Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at LuckyLouis Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, LuckyLouis Casino has an average customer support.

LuckyLouis Casino slots and casino games

LuckyLouis Casino gives players an option to play these types of games: Slots, Jackpot games.

The casino's game library includes titles from 13 providers. This includes Nolimit City, Merkur Gaming, Play'n GO, Blueprint Gaming, Pragmatic Play, Red Tiger Gaming, Playson, ELK Studios, Push Gaming, Reel Time Gaming, Synot Games, Hacksaw Gaming, Gamomat.

LuckyLouis Casino bonus offers and codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from LuckyLouis Casino, which is listed in the 'Bonuses' section of this review.

Note: For more information about this casino's offers, check out our separate page dedicated to LuckyLouis Casino bonuses.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • SOFORT Überweisung
  • PayPal
  • ApplePay
Withdrawal limits
Not Limited for EUR

Games
Show all

Slots
No roulette
No blackjack
No betting
No video poker
No bingo
No baccarat
Jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

German website
Only German customer support
Only German live chat

Game providers
Show all (13)

  • Nolimit City
  • Pragmatic Play
  • ELK Studios
  • Push Gaming
  • Play'n GO
  • Red Tiger Gaming
  • Blueprint Gaming
  • Merkur Gaming
CASINO SCREENSHOTS
luckylouis_casino_de_homepage_desktop
luckylouis_casino_de_promotions_desktop
luckylouis_casino_de_homepage_mobile
luckylouis_casino_de_game_gallery_mobile
luckylouis_casino_de_promotions_mobile

Positives

  • Good selection of games
  • Simple and clean website design
  • Mobile casino app for Android and iOS

Negatives

  • Live chat support is not available 24/7

Interesting facts

  • Local version of an international casino
  • Casino available only for players in Germany
Author & Guarantor: Michaela Skalla Last updated: 16 Aug 2024 Anything incorrect or missing? Let me know
Casino Bonuses

LuckyLouis Casino bonuses

Browse all bonuses offered by LuckyLouis Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (6)

User reviews of LuckyLouis Casino

This is a place to share experience with LuckyLouis Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 6 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 years ago
Absolutely unfair casino, no chance of winnings. Support does not exist. How can such a casino operator get a license. The RTP is at zero. Not recommended
  • Many games
  • No chance of winning
• 3 years ago
Living frauds so rigged it’s unbelievable 5000 spins no scatter then finally got one with no catch biggest frauds u get worse of the worse this place
  • Rigged frauds
  • Frauds
Safety Index explained

Safety Index of LuckyLouis Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LuckyLouis Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.2/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about LuckyLouis Casino and related casinos (26)

26All0Opened8Not solved12Solved6Rejected

Complaints directly about LuckyLouis Casino

Complaints about related PlayMillion Casino (2)

Resolved Our verdict

Case closed

Disputed amount: €500
PlayMillion Casino
Safety Index:Above average
Submitted: 21 Jul 2022
Resolved Our verdict

Case closed

Disputed amount: €680
PlayMillion Casino
Safety Index:Above average
Submitted: 13 Jun 2022

Complaints about related Royale500 Casino (6)

Resolved Our verdict

Case closed

Disputed amount: €370
Royale500 Casino
Safety Index:Above average
Submitted: 17 Feb 2024
Resolved Our verdict

Case closed

Disputed amount: €50
Royale500 Casino
Safety Index:Above average
Submitted: 15 Sep 2023
Show more complaints (+4)
Discussion

LuckyLouis Casino Discussion

Discuss anything related to LuckyLouis Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

LuckyLouis Casino payment methods

Currencies
EUR
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