LuckyKoala Casino - general discussion

If you want to discuss anything related to LuckyKoala Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Didnt look at the reviews of this place until after i opened an account, bad desicion by the looks of it. Have a withdrawal pending now for a few days … has anyone had succesfull withdrawals from here?

Hey, I think it's always best to check such things before you play in a casino so that nothing like this surprises you until it might be too late. I can see that the casino probably won't be the best choice, but I won't get ahead of myself just yet. 

Anyway, did you manage to verify your casino account so you could withdraw money ? How many days is a few days ? Do you communicate with the casino regarding the withdrawal ? 

It was pending for over three days, the withdrawal has been cancelled by them this morning , they said there was ‘’technical issues’’with Skrill. Never ever have i had a problem with skrill before. support have asked me to try a bank transfer this time so i have tried that, now i probably have to wait another three or four days to be told that it doesnt work again…ill let you know how i get on

Thanks for the update. If the casino has technical problems, I would try to be patient, especially when they offer you an alternative. If you are verified and everything is fine on your side, I guess bank transfer will not be a problem. 

I will wait for the next news and hopefully it will be more positive.

well guess what, they have now cancelled my withdrawal again saying i cant withdraw by bank transfer, i got on to support who have now told me to withdraw using skrill again..i guess im never getting this withdrawal

Hmm, that sounds a bit like messing with you to me. However, we give casinos 14 days to resolve the withdrawal process, so if the casino fails to resolve it by then and there are still some new issues, you have the option to open a complaint where we will try to help you.

Anyway, what was the trouble with the bank transfer ? Did you ask if Skrill is ok now that you couldn't use it before ? 

Just recieved the withdrawal via skrill, took a week so dont think ill be a returning customer 😃

Well, I'm glad you finally got the money. That's one of the most important things. ☘️☘️🎉😊

But I also understand if you don't want to come back, but if the casino really had technical problems, then I would think about it. Of course, it's not that I want to convince you and I firmly believe that the next casino you choose will be better and you'll have the money sooner. 

Good luck to you.

My withdrawal is pending nearly a week now. I don’t know to can I do for that?

Any suggestions please?

Hi Thom, from what i can gather here , it takes around two weeks so dont get too worried yet, i got two withdrawals so far and it took just under two weeks, im still waiting on more withdrawals now but only couple days

I hope they do that in few days time, was it a big withdrawal. Mine is €4000

Yeah, i am trying to withdraw 5500, but can only do 500 at a time. Can you do 4000 in one go?

Still showing pending withdrawal €4000 to bank transfer. As per the review they say €5000 per week

what vip level are you? they are telling me all i can do is 500 a time

I am so n lucky explorer

Did u try to withdraw 5500 initially?

The maximum withdrawal is 5000EUR per 7 days this what they said in the chat

no, they told me in chat im only allowed 500 every 24 hours up to a maximum of three deposits, its a disaster