HomeForumCasinosLuckyHour Casino - general discussion

LuckyHour Casino - general discussion

1,415 views 2 replies |
8 months ago
|
Add post
8 months ago
If you want to discuss anything related to LuckyHour Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
8 months ago
deus

Dear CasinoGuru Team,


What's the best way to reach your team if you notice errors, for example, in the bonus terms you've explained? 🙂


I once clicked "No" in your bonus section when asked if everything was working. Then I mentioned that Casino XY has a winnings limit starting with a bonus amount of 200%.

Unfortunately, half a year later, the whole thing was still not updated 🙁


I realize that due to the large number of bonuses and the changes to them, it's difficult to keep it up to date, but if sites like yours decide to list the bonuses, then they should be maintained...


This casino has been saying since it opened that the maximum cashout would be x5 the bonus amount.

In reality, however, it seems to be the only Altacore Casino (at the moment) that does not apply the maximum winnings rule that was introduced everywhere about 18 months ago, at least for the welcome bonuses.


I have studied https://luckyhour.com/en/page/bonus-terms again and again in detail, the well-known x5 bonus winning rule can only be found here in relation to no deposit bonuses and the daily bonuses of the monthly card.


If you notice something like this, how can you contact the relevant colleagues without it remaining wrong for months?


Or would it help to inform yourself here in the discussion area?


Greetings


Automatic translation:
hugbearli
8 months ago

Hello.

Thank you for caring. It surely should be maintained and updated every now and then.

Unfortunately, as we have a huge number of casinos now on our website, it is really hard to keep it up, and that is why we are thankful to our users like you to help us with it.

On the bottom of every review, we actually have a feature where you can inform us whenever there is some wrong information or it needs an update.

file

Feel free to use it at any time.

Edited

Add post

flash-message-reviews
User reviews – Write own casino reviews and share your experience
2000eur push_alt
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback

Follow us on social media – Daily posts, no deposit bonuses, new slots, and more

Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.