Lord Lucky Casino - general discussion

If you want to discuss anything related to Lord Lucky Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Attention here is ripped off and deposits are embezzled.

I guess you should elaborate a bit. Don't you think?

What has happened? Would be nice to have a chance to understand your concern.

lordlucky.com casino is back, just played and cashed out

But did they really have some issues as Wibrak described above?

I wanted to share my experience at LordLucky with you and maybe even lodge a complaint..

I wanted to try out LordLucky and combined my first deposit with the bonus offered .. which went without any problems up until then ..

I was also able to enjoy playing the selected games with small amounts for a long time .. until the contribution reached the last 10 euros.

I then only registered with LL again after about 2 days and wanted to use the rest of the credit .. but that was NOT just possible anymore without me having to verify myself there .. why is that a must at the casino should because it is nowhere pointed out that it is part of the process.

I still uploaded my address & ID documents..

These were then rejected without any real reason and asked in the live chat only the statement came with the videoident to make the person verification

but there are 3 ways to verify yourself (-Video & Bank ID or via documents that I used.)

= Bank ID was selectable but not available due to bank institute

Then have again

Scanned account card, bank statement and identity card. And added what was rejected again..

On further questions why it was rejected

There were only statements from the customer service that there were moments when the bankid was still in a general queue until it was used...&the only option would be determined by their license and the other two options should be used in other cases when needed.

When I asked OB and where it is in the terms and conditions.. they answered with ;

Sheaelst thought it would be so clear and is also nowhere that it would be part of the recording in the terms and conditions s.

Well, since all this seemed too dubious to me, I didn't want to accept it and I couldn't get any clear answers,

... I didn't even want to make friends with their VideoID solution and would rather give them the remaining money instead of being mentioned in the casino rules without a reason or a given explanation.

I had the chat log sent to me..

I would be interested to know if this is legal at all if there are no explanations mentioned.

LG Kitty

!! Wouldn't recommend this LordLuckyCasino to anyone!!!

So I have to say that I had absolutely no problems with the registration or verification of my account, the verification of my bank data was a bit more difficult because my wife is also registered in the lord lucky casino and two users cannot specify the same account I had to for open a new bank account. After that, the verification was accepted and I was able to cash out a pretty big win. The amount was in my account within 24 hours

I'd say such an experience is worth an honest user review! 🙂 Right?

I'm thrilled to see the casino's found a way to satisfy both of you without tedious complications I know for so many complaints...

Thanks for sharing!

What is the payout speed in practice, not in theory?)

For that, you should browse the user reviews. 🙂

Keep in mind "the speed" may vary based on the payment option chosen, the country of residence, and a huge point is the KYC process.

Technically the faster option is cryptocurrencies.

What are your experiences with withdrawals, care to say?