Lizaro Casino - general discussion (page 7)

I can confirm I’ve had 3 payments today. But I still have another £9,000 to go. They have blocked my withdrawals now so I’m asking they remove this so I can withdraw the rest

Good news, at least something positive. ☘️

You say they blocked your withdrawals. Did you find out why? 

I won and suddenly my money was gone... Communication was ridiculous. They always replied with AI and didn't address my questions at all.

I played without a bonus, won 3000 euros, and then bam, the money was gone.

Hello Laura,

How about you complain like the others did? To me, it seems like an appropriate action given your overall negative experience. How do you feel about complaining?

how’s everything going guys , i won £4k and i’m in the process of withdrawing now and damn i was not happy to see the reviews that have taken place

i am very worried , do we have an email template that works to pressure them to pay

Same position for just over £6,000.

Stalling on withdrawals. On initial sign up they had paid out two payments one for £500 and the other £450. Although this was also delayed.

They took commission off the winnings for Euro to sterling pound conversion rates so received slightly less than withdrawal values.

I'm now just stuck with chatbots and no further progress. It's sickening how they operate and with no complaints feature available.

Maximum of 3 withdrawals pending at any one time and limited to Maximum value of £500 each. This has since increased due to me reaching level 3 VIP status on their platform. I've been informed Maximum withdrawals is 800 euros. Which to play safe I've entered £650 withdrawals on my 1 of 3 recent pending withdrawals.

Sickening how they operate, my fingers are crossed. However reading review on the site I'm less than optimistic given they are non licensed with the UKGC. Wish I avoided now.

How much were the payment amounts? How long did you have to wait and is this with Lizaro slots also? Appreciate any feedback on your experience

They pay out, just takes a long time. Took me around a month and they’ve finally paid it all out.

Keep me updated with yours

did you get the entire balance of yours sent to visa?

yes in £500 withdrawals at a time. Very painful and slow process but got there in the end.

hopefully i get it all back then let’s pray 👋🏻

That's slightly increased my confidence. I do appreciate you sharing your feedback. I will of course share any updates accordingly.

How much in total did they approx pay out?

I will keep you posted on any further developments 🙂

i got a question! How did you chase them up about it all , did you send a specific email etc or did you just wait and pray lol

i got my first £500 withdrawal but it was £469 take its the fees which i’m not sweating too much , awaiting the rest now

Pleased to hear you have had some partial success. I do hope you receive all that is owed. Yes, typically it appears they have applied currency transfer fees/admin which is outlined within their T&Cs.

Any more updates from anyone , i have £1500 pending and £8k in the balance , very worried i won’t get it hoping anyone is having more luck from this casino

I've received a notification that they have approved funds for my 3 pending withdrawals. See screenshot as attached. Hopefully this clears - slow process and fingers still crossed.

Bank has also provided a notification to me, however remains pending with them now.

If you don't mind me asking was your winnings majority from slots? If so bonus buys or natural spins mostly?

Hope you also get some good news soon.

I have been waiting for 3 withdrawals from LIZARO casino for a month now, each of 500fr (1500fr)...and I wanted to say that the total amount won is 10,500fr...I really doubt that they will pay me the whole amount by Christmas or anything at all...really unfair of them.