Lizaro Casino - general discussion (page 12)

It certainly did. I’ve ended up receiving all the £500 withdrawals & quite quickly surprisingly. After the initial 3 weeks wait they’ve sent the remaining two £500 within 2 days after withdrawal. Just £292 left and we’re all done.

£3792 withdrawn and received since 27th August. Never thought I’d be saying that after the reviews I’ve read 🙈 Wont be depositing again though. I’ll stick to WilliamHill 🙌🏽

I’m glad you’re now only waiting for your final withdrawal. That’s great news!

Whether you continue playing at this casino is entirely up to you, and it sounds like you’ve already made your decision. Personally, if the casino paid out and, as you said, the payments were surprisingly quick, I wouldn’t necessarily see a problem. Still, I understand that difficulties getting access to their money can make players skeptical.

Perhaps you could try it again with a smaller deposit sometime, or simply stick with the other casino you mentioned. Either way, I’ll keep my fingers crossed for you and wish you plenty of wins. Hopefully, everything goes the way you’d like it to.🍀😁

hello casinoGuru team

I won €1,000 at Lizaro. TICKET number 56711999

Employee Bettina said that I will be reimbursed.

My deposits are in my bank as ZWART FINANCIAL LTD

Now Lizaro says they don't know me. Proof is attached, please help me.

greetings Soraya

Here is the proof that Bettina said I would get my money back, but Lizaro is not paying the amount of 1,000 euros.

U Lizaro has blocked me, deposit blocked. I can no longer deposit or withdraw. The balance is 0.00, even though I deposited 1000 euros to ZWART FINANCIAL LTD. SEE PHOTO.

Hello there.

Do I understand correctly that the issue is about missing a deposit? I also spot a term reimbursement, but there is no balance anymore.

I guess I might get it somehow wrong. One way or another, the account is now blocked, do you know why?

I would expect the casino to tell you on what basis this occurred and what is going to happen now.

Let's see what comes up through the complaint, of course.

Hello Radka,

This concerns a PAYMENT of €1,000, ticket 56711999 from September 12. Bettina said it was sent but there is no transaction ID. I have received nothing. I deposited approximately €1,000. Via ZWART FINANCIAL LTD using IDEAL. Balance now 0.00 euros. Account was blocked after withdrawal, message: Deposit blocked. I don't know why; the Casino hasn't explained anything. I want my €1,000 with proof.

Hello! So it's about withdrawal; the casino claims it was carried out already while you have received nothing thus far, and instead your account is blocked from deposits. Thank you.

May I know how long you have been waiting for the withdrawal? In any case, I spot the information in the complaint and it's not looking very good 😐.

"Unfortunately, we have received numerous complaints regarding delayed withdrawals from this particular gambling establishment. Despite our repeated attempts to engage with the casino and seek resolutions for affected players, they have chosen to adopt a No-Reaction Policy, meaning they do not respond to our mediation efforts."

Let me use this opportunity to warn others. I'm truly sorry; it must be quite a shock, though.

Hello Radka, thank you for your message.

M bank Bunq confirmed on September 13 via Bettina that nothing had been received from Lizaro, and as of today, October 1, nothing has come in either. I have sent PROOF to Veronika. So I have been waiting for my payout since early September.

Hello, you are welcome.

When it comes to the complaint, Veronika asked you whether you could provide a screenshot of your withdrawal request to her. So it is great you managed to do that. Frankly, there is not much we can do about the payout anyway. We all hope the casino will pay you, despite their lack of communication in resolving players' issues.

hello Radka,

Thank you for your message and help.

I hope Lizaro pays out after all. I'll wait and see.

greetings Soraya

You are welcome. Let us hope for the best together!

Enjoy the upcoming weekend and please, do not let the casino spoil it for you. 🍀