They tell me exactly the same thing. I don't understand how people keep playing on that page. I requested three withdrawals on January 7, 8, and 9 and it took 19 days. They arrived on Sunday, January 26 at 1:15 p.m. and then I requested three more withdrawals that I am still waiting for.
It will take you at least 15 days at least. You will see, be patient because otherwise there will be some very bad days. In the end they pay. They have never asked me for identification. Trust me and be patient, I hope it reaches you as soon as possible.
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