Las Vegas en Vivo Casino - general discussion

If you want to discuss anything related to Las Vegas en Vivo Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Does this site pay Brazilians?

Hello, this casino accepts players from Brazilia:

However, if you get paid strongly depends on other factors, such as passing the KYC. As you can see we mark this casino as a fresh one, so we are still on the lookout for any related pieces of information.

Please note that this casino does not provide live chat, so if you'd like to ask about something it may be more time-consuming.

Are you going to play there?

I absolutely do not recommend this live casino in Las Vegas. I joined through Luckymask, using their code to get $500 pesos, but the coupon never worked. I deposited $500 of my own money, met the rollover requirements, and won two bets. Even though it says the money is withdrawable, they refuse to pay me. They kept asking for a photo of my card and bank statement, which I refused to send. Since I didn't send them that information, they won't pay. Every time I try to withdraw, my account is blocked.

Hello, I understand you had your reasons for not sharing the card details, but the fact you declined to pass the KYC may very naturally resulted in account blockage and winnings voidance. Did you think about it this way, perhaps?

In most casinos, you need to pass the "Know Your Customer" verification to be allowed to withdraw.

Well, maybe I got it all wrong, because in the associated complaint I could not find any mention about your decision.

I already did the verification with my INE (Mexican voter ID) and everything a casino normally asks for, like photos of my face and all that, and the proof of address they normally require, but it's still asking me for this extra stuff.

Thank you for the details. You know I understand that from your perspective the KYC was fully done and the casino should be happy with what you provided. Yet, that's one side of the coin. Declining a casino request for a banking statement and card photo usually means the casino won't pay.