Las Americas Casino - general discussion

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I have been underpaid with the cashack bonus. There were two occasions, on one I earned 104 points and they paid me 0.51 Ars, on another I earned 378 points and they paid me 1.94 Ars.

It should be noted that the bonus is obtained from a coefficient that takes 1 point for every 20 dollars wagered and then, in the end, the points earned obtain 0.5% of the total, which is the amount to be reimbursed.

Well, 378 points are more or less 800,000 ars bet and they have paid me 1.94 ars, in my opinion they forget to convert from US dollars to ARS, that is, multiply by 230/250.

The attached files are the wrongly calculated cashback tables

I made the claim but they say they have done the cashback calculation correctly

Hello there,

would you consider the complaint? The team will check the rules, and we shall see. It seems that you put quite an effort into this, so make it official.

It's up to you, of course.

after 48h time period waiting for withdraw they turn off chat for me (i can only leave message) and i have no contact with casino support xD

edit: ok now chat is working! good for me!

Well, good to know! 🙂