KingPalace Casino - general discussion

If you want to discuss anything related to KingPalace Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Reveiw no deposit bonus?

Kingpalace was a positive experience for me. I was surprised by the gifts I received, which I managed to collect as well as winnings....when you can still withdraw the withdrawal and put it in the bank, your faith in Santa Claus grows. Kyc was fast after the initial confusion. Mga license.....it's worth trying.

Hello, thanks for the information. I'm glad you did well there. 

As for the withdrawal, how long did it take? What kind of gifts did you get, were there any lucrative bonuses? 🙂

Withdrawals are impossible because this casino requires unobtainable documents for KYC.

They are requesting withdrawal history from another casino, but of course they are not allowed to submit information from another casino to this casino.

Hello, welcome back.

Can you define unobtainable documents, please?

You know, when it comes to players like you, be sure casinos can share gaming history or other details. Additionally, the game provider may be overseeing the activity too. So, I would not be that confident, especially if you spent your casino leisure time finding holes in the rules. 🙂 You are definitely not an ordinary player; your complaints proved that already. In my opinion, sooner or later, you will face the consequences.

In any case—once more—explain in full details. Thanks.

The history of the wallet i am using has remittances from withdrawals from other casino sites.

The casino requires withdrawal history from other casino sites to corroborate the source of funds.

However, it is impossible to obtain this information because the other casino sites are already closed or refuse to trust this casino's handling of the information.

Well, if the casino wants your payment history, despite the site being closed, you may very likely find it in your own transaction history—wallet?

Or did I understand the request wrongly?

You know, when anyone says he doesn't trust the casino enough to provide details, I imagine you can figure out how it seems from the casino's perspective.

Wallet transaction history has already been submitted.

However, the casino is requesting withdrawal history from another casino's side for the transactions listed in that transaction history.

The other casino side has refused, saying that they cannot submit their information to another company.

Now I see—thanks.

I would love to see how they responded to the fact that the other casino is not cooperating. In light of that, I agree it is very unusual to request a document or screenshot you can't acquire on your own.

Unless you can log back into your account created at the other casino, which I understand you can't, I see no way you can provide it.

What is the King's Palace suggestion?

King Palace Casino does not offer an alternative and will not complete the KYC.

Please call the person in charge here and lecture him about requesting documents that other casinos would have to cooperate to obtain.

Of course you know I am merely an administrator here so a person in no position to call anyone on your behalf. I'm sorry.

Do you care to lodge another complaint? Not much else to do, I reckon.

Filing a complaint takes time.

Just call the person in charge here and explain that it is not common to request documents from different casinos.

Can you kindly read my previous post once more? I'm not here to call anyone. If you seek support, submit the complaint. This is how it works.

I'm more than convinced you know "the drill."