KinBet Casino - general discussion (page 4)

Do you think it's right that people who are banned from certain game types in Oasis can play? Offering these people the opportunity is one thing; the fact that it's forbidden is another. Therefore, I expect a statement from the casino on this matter and, if applicable, a refund of all losses.

My request was received by the casino much earlier, 6 months ago.

First of all, Radka, thank you for replying.

The site states withdrawal times of 3 to 5 working days.

So I think I'm already out of line because one of the 2 samples is already on the 6th day and one on the 5th day

Can they help me recover my losses?

Hi, I understand your concern.

The reality I see is that if a player is restricted in the OASIS system, the only way to continue playing is through casinos outside the local jurisdiction. In that case, OASIS rules don’t apply, and the casino doesn’t have access to this information unless the player discloses it. It’s a paradox of local self-exclusion, but the casino cannot act on information it doesn’t have.

Therefore, the refund claim was rejected, I suppose. I imagine this is difficult to deal with.

Thanks for the quick reply

Is this platform allowed to allow people from Germany to play?

What are the chances of getting your money back?

I see, thank you. But I must repeat that we provide casinos 14 full days in total to carry out the withdrawal.

This is the first part of the complaint, I'm afraid. On the other hand, it makes kind of sense if you're willing to give it a second look, because the sooner the casino manages to pay out, the better for you. Once we need to step in, each party has 7 days to respond back, for example.

Who? Do you mean Casino Guru, please?

Your request was rejected, so I consider this a no, I'm afraid.

Glad I can help out.

Because the casino isn't licensed in your country under the GGL, your OASIS protection doesn't apply. I believe your lawyer would tell you more, because lawyers unlike Casino Guru focus on international or gambling laws to pursue operators based on jurisdictions.

We don't, to put it briefly.

I hope this is the answer to your question.

Bizzo Casino did pay out the losses, so why not the others?

Okay, so they're not allowed to let people play at all, right?

Good morning, Radka. Can I ask you a question? I ask myself, but I can't find an answer.

Let me ask you: what does a platform gain by leaving withdrawals pending beyond the days they set?

I personally will never play again and I think many others will too.

A platform that behaves this way is only going backwards.

I don't understand their logic.

Thanks in advance

I believe I explained that to you. But Let me be more direct and please do not take this personally. If you are interested in securing refunds because you willingly play outside the OASIS reach and did not tell the casinos that you are addicted and later on demand refunds, we really can't help you.

Some casinos agree to refund you just to close the matter; others prefer not to refund you.

It depends on the management. If you are addicted, please try to do what you can't do in the first place. Or inform the casino about your addiction immediately upon registration.

You see, if you are registered in the OASIS system, you already know that you have no chance to play in GGL licensed casinos; hence, I believe you keep playing offshore. I understand this is your only option, but the casinos do not know unless you inform them.

Hello,

I think there is no ultimate answer.

If a player feels that waiting longer than a few days is very upsetting, I expect such a player to keep looking for another casino. However, based on my experiences on the forum, almost every casino eventually suffers delays, even due to circumstances they can't affect; thus, it is always up to the player to decide the situation based on the whole context. Does he trust the casino or does he not?

There are players who have some problems or just can't handle it, and they keep saying, "this casino is a scam because it took me 4 days to withdraw."

And there are others who say, "you kow I have been waiting for a week now, but in the past it was okay, and I like the support quite well; hence, I'll give them another chance."

I really do not think I can answer you better. In most cases we never know what causes the delays, but the trust and overall experience is a fair navigation, I'd say. I would not stay longer if I did not trust the casino and also had a few negative experiences.

Kinbet is a scam. Instead of transferring the money to my account, it was simply debited back to my account.

Hey, replied to you in other thread. 🙂

Check it out please.