4 weeks ago
If you want to discuss anything related to Katana Game Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Responsible gaming update at Katana Game Casino
We've just added a self-exclusion feature to the player profile at Katana Game casino. Any player can now fully restrict access to their account with a single tap — the request goes straight to support as a pre-filled message, nothing to write manually. To keep the account safe, support may ask for verification (KYC) to confirm the request comes from the account owner. Self-exclusion has no end date and can only be lifted via support, no earlier than 7 days after activation, so it's a real cooling-off tool, not a formality.
The same section now includes direct links to Gambling Therapy, an independent support service, for anyone who needs help or advice.
This is part of our ongoing work on player protection at katana.game — more responsible gaming tools, including deposit and session limits, are on the roadmap. Feedback from the community is always welcome.
Dear casino representative, welcome to the forum. 🙂
Those are very useful options and a fantastic update for the community. Please allow me to share other features you can use on the forum while we sync your basic account with the casino brand you represent: Rules for casino representatives (adding promotions) 👈
If you have any questions, please let me know, and enjoy your stay.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
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