JugaBet Casino - general discussion

If you want to discuss anything related to JugaBet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

All casinos without a bet limit only want you to spend as much as you can and are a danger for addicted gamblers.

The RTP of this casino must be one of the lowest I have seen in a long time.

People, I ask you please, do not enter this casino, I played a lot of money and everything was lost, not even 1/3 of it was won.

I DO NOT RECOMMEND IT and I hope they stop operating.

I insist that you play in others.

Hi, I see you didn't have the best experience in the casino. When you talk about the bet limit, the casino doesn't have any responsible gambling tool that could help you play a little less ? 

As far as RTP is concerned, what kind of RTP did you encounter at the slots ? 

Also, I was wondering if you lost a lot of money in the casino wouldn't it be best to take a break and not play ? 

However, if you are interested, I have added a guide on Responsible Gambling and Help for Problem Gamblers, which might have some useful information.

I hope all will be well and it won't go far. 

TO INDICATE. PARIMACHT EFFECTIVELY NO LONGER OPERATES IN PERU, BUT NOW THEY CHANGED THEIR COMPANY NAME AND NOW THEY OPERATE THROUGH JUGABET.PE, THEY HAVE AN OPERATING LICENSE IN PERU, THEY CLOSED MY ACCOUNT AND THEY OWE ME MORE THAN 3,330 NEW SOLES APPROX 900 DOLLARS, I NEED TO FILE A COMPLAINT, IF YOU COULD HELP ME PLEASE..

Noffnoffero, Thank you for sharing your experience with us at this casino, სcammer casinos shouldn't exist, but unfortunately they do, good luck.

I will find out what is needed and let you know for sure if it is possible to file a complaint. How do you know that this casino is the successor of parimatch? Why didn't they pay you the money, did they tell you the reason? 

So I figured you should file a complaint against Parimatch Casino. We found no connection to this particular one and this casino was open before Parimatch closed. So I would proceed as I mentioned at the moment. 

IF YOU HAVE A PARIMACHT CONNECTION WITH JUGABET. WHEN YOU TRY TO REGISTER ON THE OLD PARIMACHT WEBSITE, THEY REDIRECT YOU TO THE NEW WEBSITE WHICH IS JUGABET.

MY EXPERIENCE IS TERRIBLE. EVERY MONTH THEY ASK ME TO SEND A SELFIE PHOTO WITH A WRITTEN SHEET AND ACCOUNT STATEMENTS.

IT'S REALLY VERY ANNOYING.

AND ON TOP OF THAT THEY STEAL THE MONEY, THEY DON'T PAY. THEY TAKE YOUR PROFITS AND THEY ONLY SEND YOU THEIR REGULATIONS SAYING THAT YOU VIOLATED THEM.

SOMETHING TOTALLY ABSURD BECAUSE IN ORDER TO ACCUSE OR DO SOMETHING, THERE SHOULD BE PROOF OR THE REASON TO BE EXPLAINED TO YOU. REALLY TERRIBLE.

THE REASON WHY THEY DON'T PAY ME MY MONEY.

THEY DON'T INFORM ME, THEY JUST TELL ME THAT I VIOLATED THE REGULATIONS. AND THEY JUST DON'T RESPOND ANYMORE. IT'S TOTALLY UNFAIR. THEY TOOK MY MONEY JUST LIKE THAT. THEY DEDUCTED MY EARNINGS AND TOLD ME THAT I WOULD ONLY WITHDRAW MY DEPOSITS.

EVEN THOUGH I MET ALL THE VALIDATION REQUIREMENTS AND EVERYTHING.

THEY JUST TOOK MY MONEY



very interesting topic!

IN PERU ON SOCIAL NETWORKS, THERE ARE MANY CASES, SAME WITH PARIMACHT OR JUGABET THAT HAVE THE SAME SUPPLIER. AND THE SAME COMPANY THAT DOES THIS TYPE OF VALIDATIONS.

IN SOME CASES - THEY VALIDATE YOU AND LIMIT YOU TO A MAXIMUM TICKET OF 150 PEN.

IN OTHER CASES THEY LIMIT YOU TO 00.00 AND DO NOT LET YOU DEPOSIT OR PLAY - BUT THEY DO ALLOW YOU TO WITHDRAW.

IN OTHER CASES LIKE MINE, THEY TAKE YOUR WINNINGS, CLAIMING THAT YOU READ THEIR RULES. AT NO TIME DID I VIOLATE ANYTHING. I PLAYED LIVE QUOTAS, THERE WAS NO QUOTA ERROR, I MADE 4 PLAYS FROM WELL-KNOWN EUROPEAN LEAGUES. I WON MY MONEY, MY WINNING WAS ALREADY IN MY BALANCE FOR SEVERAL DAYS. WITHOUT ANY PROBLEM AND ALREADY ON OCTOBER 11, I WAS SURPRISED THAT THEY TOOK ALL MY MONEY I HAD WON.

AND THE WORST THING IS THAT WHEN YOU HAVE THIS TYPE OF PROBLEMS THEY EVEN TAKE AWAY THE CHAT OPTION.

AND YOU CAN ONLY COMMUNICATE VIA EMAIL AND IN MY CASE THEY DID NOT RESPOND AGAIN.

I HAVE ALREADY SENT NOTARIAL LETTERS AND WILL ACT LEGALLY BEFORE THE INSTITUTIONS IN PERU SO THAT THEY SANCTION THIS TYPE OF ABUSE AGAINST THE PUBLIC.

IN PERU, YOUR FISCAL ADDRESS IS FALSE. YOUR OFFICE ADDRESS SENDS A NOTARIAL LETTER, AND IT DOES NOT EXIST.

THAT IS WHY IT PROCEEDS LEGALLY

.

Thanks for the descriptive answer, I will let our team know and we will see if they can find some connections between these casinos that you have described. 

As far as the problem is concerned, I see that the casino didn't tell you what you broke, they just took your money. And I noticed that you mentioned the Europa League, so were you just betting on sports all the time or were you also playing in the casino? That's pretty important in this case.Also, did you play with the bonus, because from what you describe I have a feeling you did. Did you do everything you needed to do? 

Please let me know.

CORRECT, IN MY CASE. I ONLY PLAY SPORTS, SINCE THE CREATION OF THE ACCOUNT - I ONLY PLAYED 5 TICKETS, BEFORE THEY TOOK MY MONEY.

THERE IN THE EMAIL I WAS ABLE TO ATTACH MY ENTIRE CASE IN DETAIL, SINCE I AM ALSO PROCEEDING LEGALLY AGAINST THE COMPANY.

BECAUSE IT SEEMS TOTALLY AN ABUSE TO ME.

THAT THEY DON'T EVEN GIVE YOU THE SPECIFIC OR EXACT REASON.

THEY JUST SAY THAT I BROKE THEIR RULES, WHERE THERE ARE 50 FAULTS, AND I DON'T KNOW WHICH ONE I COMMITTED.

I NEVER USE BONUSES - BECAUSE OF THE ROLLOVER PROBLEM. - I HAVE NO RELATIVES AFFILIATED TO THE ACCOUNT - NOR IP ISSUES -. IT IS TOTALLY ILLOGICAL.

I REQUEST YOUR SUPPORT. TO CONTACT THE CASINO. PLEASE, THANK YOU FROM THE HEART.

If it concerns only sports betting, I will have to disappoint you, but we don't solve these cases, because we don't have the experts or enough insight to solve such situations. Tomas did email you a site where they might be able to help you, so I hope they can. 

I am so sorry that you have to deal with this situation and that they couldn't help you more. 

Good luck. ☘️