Joya Casino - general discussion (page 3)

I really enjoy playing here in my free time between work and family.

Excellent casino with fantastic slots, nice support and good banking options....

I also really like the design of the site... it's clear and easy to understand. It's really fun to be your customer.

Big thumbs up from me !!! Thx @ Joya Crew

Simple platform and customer service is fast and competent.

Joya Casino offers many great bonuses and has a huge selection of games.

Above all, my favorite games from the best providers are available!

Clear recommendation & thanks to the JoyaTeam!

Great Casino, Fast Live Chat, Great Bonuses, Fast withdrawals, a lot of good slots ❤️😎

Sorry, but this is getting ridiculous!

Do what you want, but I'm out...

Seems like this Casino works perfectly only for Germany!

Registered here a week ago, made so far 4 deposits... RTP seems very low and I also believe they use certain strategies,, for example I enter a game "Money Farm" where as soon I enter a game my bet was placed 10 CAD... so I believe they use all kind of strategies when comes to withdrawal in case you manage to wager, they probably would not pay you and would find excuse you breach T&C something like that

Did you play with any bonus or not ? I think it's always good to read the Terms and Conditions in some cases to avoid everything that can be done, so that the casino has no reason to make excuses. 

Also, when you say that the RTP seems to be low, did you ask, for example, live chat or support what the RTP is for some slots or is it stated somewhere in the game ? 🙂

Seems like this Casino works perfectly only for Germany!

Registered here a week ago, made so far 4 deposits... RTP seems very low and I also believe they use certain strategies,, for example I enter a game "Money Farm" where as soon I enter a game my bet was placed 10 CAD... so I believe they use all kind of strategies when comes to withdrawal in case you manage to wager, they probably would not pay you and would find excuse you breach T&C something like that

*lol*

The next (copy&paste) joker.......... and nobody does anything about it!

But whatever - I'm just watching and having fun!

I think that if somebody just copies somebody else's post then everybody who goes through such a message will find out that it's probably not an honest opinion of the player. 

However, since it doesn't break any rules, it wouldn't be right to just delete it, so I trust in the players' judgement and I don't think it's hard to recognize something like that. 

I've made a few deposits here. Bonus is a strange thing. And the slots give the lowest limit. That's how it was for me. Only empty spins and if there were any FS, then they were minimal. I wouldn't recommend it to anyone.

Hi, thanks for your experience even if it wasn't the best. 

Anyway, what do you mean the bonus is a strange thing ? Could you describe it a bit ? I'm quite interested in it so I'll wait for your answer.

Hello, I made 4 deposits. For the first two, I always activated the bonus code when making the deposit. I never got the bonus. I gave up after that. I didn't report the problem in the chat either, because I don't want to beg for what they promise beforehand.

Hm, I would probably go to the chat room and ask them what's going on. If you deposited and wanted to try some bonus, it wouldn't be easy for me. 

If it was a no deposit bonus, I might have thought like you, but I would have said that they should keep their promises and if there is a problem with the bonus, you would have at least found out about it. 

Anyway, did you manage to win anything here besides bonuses, since you say you made 4 deposits ? 🤔

Really forget the comments that talk so highly about the casino - everyone who has deposited and wanted a bonus knows how it really works

The games themselves are just as bad as anywhere else - I only play certain games - I actually only get bad free games there - apparently I have a subscription for it.

For me, this casino is not worth recommending. Those who recommend it have probably never played there - just when I read how easy and unbureaucratic it is to get a bonus. I noticed how unbureaucratic it really is.

Well, I can see that you probably don't have the best experience, but it doesn't have to be a prerequisite that the one who does hasn't played in a casino. There are players who don't play with bonuses, so there might not be any problem. 

Have you tried a bonus here or are you discouraged when you claim that it is easy to get ? Are there any conditions that don't suit you ? 🤔

Decieded to remove my positive review of this site. Have added additional wagering requirements on bonuses and have limited the bonuses to only "Spinlogic games", which is a dogshit provider.

I'm so sorry. Did you also write to support, why they decided that or you didn't feel like it ? I think if players like to use bonuses, this is something that would discourage them. 😕

I avoid this casino as well - firstly because of the bonuses - which can usually only be used with Spinlogic. I don't know how to describe it, but do you know the feeling of unease when you see something? I feel the same way about this casino. And since then I have not deposited any more money there.

I guess if it doesn't feel good , then it's not worth playing here anymore. 

Regarding the bonuses, if they can be used only on one provider, they probably wouldn't attract me either. Did you use any there or did you not even get to it ? 🤔

I have been a member of Joya for a while now. Recently, after accepting a deposit match bonus, I wagered the required amount as confirmed by live chat. I then played Live Blackjack and worked my way up from €4000-odd to €8000-odd.

After requesting a withdrawal, I was surprised this morning to receive an email stating that they were only prepared to pay me €1000 out of €8000. They cited two infringements:

1) I played a game (Sugar Rush) which has a Bonus Buy feature. Note that I did *not* buy the feature. I was just playing a slot which happens to have such a feature.

2) I played live games (Live Blackjack) after the bonus wagering had been completed (something one would assume the casino would surely appreciate as they gain more of an edge from the player).

To me, both these terms seem unusually harsh and irregular even if they are covered by the terms. What do you think? Would I have any grounds for filing a complaint?