Jackpot Frenzy Casino - general discussion (page 6)

I can see that Nick already replied to you in your complaint. Please check it out.

And what should I answer for? Wait wait wait 14 days before 14 days now and then they cancel these withdrawals too.... You tell me try again try again and wait 14 days but always the same situation always at the starting point.... I don't know believe me it all seems like a joke we wait wait and exactly a month has passed and no one resolves the situation I'm tired of waiting without any concrete response

I believe that Nick explained that clearly:

"Dear pierodadamo97,

As advised above, if you have requested a new withdrawal, you have to wait 14 days again.

If your withdrawal will get canceled again, I would advise to try a different payment method.

Regards,

Nick"

That actually means that we are not able to intervene before the 14-day time period if you cancel your withdrawal and request it again, you know. 🤷‍♀️

second attempt and second email with rejection.... What more do I have to wait? A month and a day have passed

That really is unfortunate. Even when you changed the payment method, they cancelled it. Right?

I really hope that our complaint team will be able to investigate this matter soon.

I would like to inform you with great enthusiasm that the first withdrawal has been completed, thank you very much to everyone 🙏

The day feels much better immediately!

Well, thank you for letting us know. I briefly checked the previous posts and it appears it took quite some time until you finally got the money, a portion. So, just to be certain, keep us informed about the rest, will you?

Sure as soon as I don't have any other withdrawals completed I'll let you know thanks let's stay updated

Second withdrawal arrived

That is great.

How many do you have left?

Still enough 🤣 today the first credit from the first withdrawal arrived and everything seems to be proceeding normally

We'll be watching our case closely, so hopefully it'll continue to be all good.