Instasino Casino - general discussion

If you want to discuss anything related to Instasino Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

stay away from instasino, firstly it has no profits, secondly you ask repeatedly to close your account and no one pays attention

on instasino you ask repeatedly to close your account and no one does it

May I ask if you clearly stated the reason for closing your account?

If it is due to some gambling issues, they should act promptly, so let us know, and perhaps we could help.

Hello all,

I am still looking for my two withdrawals which Instasino still did not pay. They keep my withdrawal status pending for 11 (the other 10) consequtive days. When I am contacting the support I only get automated messages back which I have received before stating that I should wait some more. In their terms and conditions it says that they need 2 banking days in order to process the withdrawal request. Can I have your assistance on this matter?

Thanks a lot. I just want the funds to be credited to my bank account.

That's really a long time to wait for a withdrawal.

Did you get any explanation from the casino regarding the delay, though? Or nothing at all?

I believe that you should definitely proceed with the complaint now, so please use this link where you can submit it.

Is it your first withdrawal from this casino, please?

Hey Romi - thanks for your response.

I got an explanation from the vip manager after repeatedly messaging yesterday. He said that I should divide my 5000 EUR withdrawal into two seperate 2500 EUR withdrawals and that it would appear this morning into my account latest. This has ofcourse not happened with this casino..... its pretty unethical at this point. The other withdrawal of approximately 3800 should not have been changed according to him, so I have left that one pending aswell.

I will file a complaint. Yes this is my first withdrawal with the casino.

Our complaint team will review it as soon as possible.

Have you divided it as the VIP manager told you, though?

Because I'm afraid that then the time of the withdrawal would count from the beginning, actually. 🤔

I have done what the vip manager told me so. But there is a second withdrawal which is dated 21-11-2025, is also 11 days old. No payments have been settled in my account.

I understand.

Just wait a few days, please, and our complaint team will investigate everything thoroughly, for sure.

Okay - well thank you very much for your help. I am a bit concerned about my funds appearing into my account but I suppose there is nothing more I can do to just sit it out.

Thank you very much again for helping me. I do really appreciate it.

Of course you are worried. Who wouldn't be, right?

We'll do our best, as always, though.

So, what happens now? Are you guys getting in contact with Instasino on my behalf? The two weeks have passed.

Please watch the timer on your complaint. Our first responder will get back to you whenever possible so your complaint can move forward.

I understand that the whole situation must be really frustrating for you, but we have to deal with hundreds of complaints every day, and it is not possible to stick to just one, you know.

Hello: this casino is exactly the same as all the ones I have already written reviews about.

I started playing today and I lost €2000 on roulette.

And I say "exactly the same" because the roulette wheels are rigged and cheated.

I play American roulette which has a single zero and a double zero.

In 5% bets they haven't come up even once, meaning that in approximately 400 spins they haven't come up. Is this normal?

I always play roulette from the provider called Evolution, and there's just no way to win anything. I only lose and lose. The other day at the Casea casino (I already posted a review of this casino) it was the same thing... 400 spins and neither 0 nor 00 came up.

Then I played at another casino called Greenluck and the same thing happened.

I advise anyone who likes online games not to play at these casinos because losing is guaranteed.

Furthermore, for €2000 lost, they gave me €90 as a gift, and listen to this:

You have to bet those €90 x40 times....that means you have to bet €3,600 to be able to withdraw and you can only bet a maximum of €5.

Is there anyone who plays and bets a maximum of €5 and can win up to €3600? It's just impossible.

This is called a SCAM, so all casinos that use Evolution as a provider are scammers and they know it very well.

I have already closed all these casinos (Casea, Greenluck, Instasino, and some more) so as not to play and therefore not lose any more money.

There's a saying that goes, "forewarned is forearmed."

We must unite and fight to shut down these completely fraudulent casinos.

Thank you

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Review of Casea Casino

José

Beware of this casino that scams with completely rigged and manipulated games and operates without a license.

6. Beware of this casino, they are scammers. The games keep cutting out while you're betting and playing on the app, which is a mess because you lose track of which numbers you're betting on and you make mistakes.

I'm referring to American roulette.

Saying that in €1500 and betting €5 on zero

(0) and another 5 euros to the double zero (00) have not appeared even once, neither of these numbers.

It's very clear that they're completely fake.

It just so happens that I stopped betting on a single play and look where the 0 came up.

Hello Jose, a detail if you do not mind—is this all about Instasino Casino? I'm a bit confused here. Thank you.