Do you know a casino that isn't reviewed on Casino Guru? (page 93)

Could you please explain to us what kind of platform it actually is?

I couldn't understand well.

It is a platform that mediates for placing bets on various companies. I used the platform to bet on the Fair999 exchange.

Oh, alright. I thought it was an online casino, actually.

spinpolo.com

Although a Google search for this link shows a result indicating that this casino was once reviewed by Casino Guru, clicking on it opens the Casino Guru homepage, but there's no evidence of that.

I have a problem with this particular casino regarding payouts and have filed a complaint here today.

Yes, that means the casino is in our system and on the website, but not every player can see it due to regulations. So a VPN is apparently a tool that can help you see it.

But since you were able to create a complaint normally, it shouldn’t be a problem, since that’s the main thing you want to resolve.

Could you at least describe the situation a little bit, what’s going on with the withdrawals?

I registered at this casino. Before I could even make a deposit, I was asked to verify my identity. I verified it with my ID card, a selfie, and proof of address. This allowed me to make a deposit. After my third deposit, I won something and wanted to withdraw. The casino's website only required me to upload my ID card for verification. I did so. Then the document was listed as "Under Review" for four days, and nothing happened. The chat support kept telling me it would be resolved within three days, and emails were the same. After threatening to file a complaint on Casino Guru and writing today that I had submitted one, things finally started moving. Suddenly, my money was refunded to my account, and this time they asked for many more documents. I uploaded these as well. Now we'll see if the casino actually pays or if this is just a delaying tactic. I want the complaint to be published and addressed so we can put pressure on the casino.

And a question regarding VPNs. Which country would be suitable? I have Switzerland, Finland, Germany, France, the USA, and the UK to choose from. I would really appreciate seeing this review.