ICE36 Casino - general discussion

If you want to discuss anything related to ICE36 Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Good evening, I have a withdrawal to make at the ice36 Casino but I am having difficulty. Do they really pay?

What is the bonus you are offering, and could you please share the reasons for players to choose your casino for a variety of games?

Could you describe the difficulties you're facing?

Its safety index is high, so I'm assuming in case of any trouble you will be handled fairly.

However, it's hard to advise without details. So, what makes you so worried, please?

No one is speaking about bonuses, and as far as I'm concerned, I'd say you're trolling again.

Have you noticed there has not been a single casino representative actively posting in this thread?

Are you seriously asking the player who is concerned about the payment? It makes no sense...

First, let's talk straight because there are no friends of yours here, secondly, if I put my complaint here it's because I'm really having difficulty. It's been 2 days since I sent my documentation, yesterday the documentation was successfully approved, but when I enter the withdrawal area, Casino ice36 asks me to send the documents again. In other words, they are messing around and period

Hello.

I didn't get the "friend's think", but never mind 🙂. Sometimes the verification just takes longer, and sometimes a mistake may occur.

In what form were you asked to provide the documents again? Was it kind of an automatically ended email, or did anyone personally reach out to you, please?

One way or another, decent support should explain the whole demand to you without delay. 🤔

Good morning.

I made a survey on September 28th on the website for 600 reais. I sent all the documents and they were accepted.

I entered my bank details, as there was no option to withdraw via Pix (depositing via Pix is accepted, right, but not to withdraw).

Until now I'm waiting for the money to arrive in my account, at least the email responds saying that it is already in the payments department under analysis, since September.

Will they pay???

I have been under analysis by the payments department for 3 months according to feedback via email, this is a joke

Hi, so that means you didn't win this money, yes, but you did get it for filling in the survey. Did you try to ask the casino how long it should take to get the money ? How do you try to withdraw the money since Pix is not an option ? 

I entered my bank details.

You have won and you are waiting for some other withdrawal from the casino besides the money from the survey ? Since you say you have been waiting for 3 months for the payment department. 

If that's the case, I definitely suggest you file a complaint here. I think it's too long for the casino not to be able to pay. Have you verified your account yet? 

Previously there was both a daily, weekly and monthly tournament? I think I only participated in one (the only one) today?

Is there any kind of issue with the tournaments at this casino, please?

The best way is to communicate it with the support of the casino. Have you tried that?