Hello!
You know, help usually depends on the situation. Finding the issue is the best start.
You said you had been scammed somehow. Care to explain that? Did something happen during the verification, or did you come across any other problem?
As far as I know of the casino, I bet you were given some sort of explanation; may I see that?
Don't hesitate to paste screenshots here on the forum, please.
I guess we'll find more details in the complaint sooner or later. 🤔
Hey, I see from your complaint that the casino has responded and it could be that they have accused you of multiple accounts. Would it also be possible to reply to Petronela in your complaint ?
I think it is quite important that this situation is resolved because it is quite a serious accusation. I will wait for an update.
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