I checked your site and saw that you marked casinos with your own rating which can be usually higher than players' rating in comments. What criteria should i takeinto account? Of course exept my country availability and my fav games existense. This is the sure thing.
Hello!
That's a very good question and demands a further explanation, I believe.
Let's start with the Casino Guru review in general. This article explains the basics our Data Team takes into consideration while investigating the casino's background.
When this is a more detailed overview of a concrete casino - just an example:
https://casino.guru/king-billy-casino-malta-review#tab=js-tab-reputation
Since we can't investigate whether a user review is biased or not, we keep the user rating separately. So, it's always good to keep an eye on the player's reviews too.
Last but not least comes the complaints! That's another aspect showing how the casino handles player's disputes, or what the most common issues with the casino are:
https://casino.guru/complaints/in_progress
Even the best casinos deal with complaints occasionally, but only the best ones solve every single complaint fairly. That's why the complaints, aside from the user reviews, are included in the rating.
Feel free to browse our complex guide called "How to choose an online casino"
Hopefully, I covered your questions, if not - just let me know. 🙂
As for me, I always try casinos which friends recommend me to try, if I like the design and the support in general, and if my fav slots or any slots which people or admins recommend on several forums like casinoguru, lcb
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