1 year ago
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When you made the withdrawal, your account was not fully verified. Right?
So they need to verify you first and then process with the withdrawal. 🤔
May I ask if there is information on the casino's website regarding the withdrawal time, perhaps?
It is somehow difficult to proceed with all this on Sunday and within 10 hours, I would say.🤷♀️
Which payment method did you use, by the way?
Any information regarding the verification in your account?
You should be able to see if your account is already verified or if it is still pending.
Unfortunately, we can't intervene yet, as we give casinos 14 full days to proceed with the verification and the payment.
We'd like to hear any news regarding this, though.
They should at least give you some information regarding the timeline for withdrawals, I believe.
Have you tried to ask about that?
I'm sorry, but if you keep writing just incomplete information here on the forum, we won't be able to help you out.
Please try to describe the whole situation and tell us exactly what the issue is there, so hopefully together we will find a solution to it.
I had a small problem with KYC: my document was automatically rejected by the system because of the quality of the photos. But I managed to solve it with a professional camera, the help of some lamps and an enhancement filter. Now I'll wait to see how long it takes to pick it up.
Eu tive um pequeno problema no KYC, meu documento era rejeitado pelo sistema automaticamente devido a qualidade das fotos. Mas consegui resolver com uma câmera profissional, auxilio de algumas luminárias e um filtro de realce. Agora vou aguardar para ver o tempo de retirada.
That was smart!
Wish the process continues smoothly and without other complications. Looking forward to hearing the rest of it soon. 😉
Good news! The withdrawal was processed in less than 24 hours. Overall the experience with Haz casino has been very positive!
Boa notícia! O saque foi processado com menos de 24 horas. No geral a experiência com o Haz casino tem sido bem positiva!
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